Part IV Tools for a Health Services Manager

Running Head: POLICY/ PROCEDURE 1

POLICY/ PROCEDURE

Name:

Institution Affiliation:

POLICY/ PROCEDURE 2

Policy and procedures act as guidelines for hospitals, they give the people proper

relationship with the hospital since they see that they can be reliable and that they are well

organized. This gives the client some sense of reliability ion that they know what they ought to

do and not what to do. They are also given the some sought of guideline that will help them to

know how the organization operates. When coming up with policies and procedure it will be

important to keep the interests of the customers at heart or rather in mind. This will give them

some sought of association with the policies and procedures. Policies are also used to mitigate

the risk that the health manager might find him or herself in.

Policy statement

The hospital manager shall facilitate adherence to the general policies of the profession

requirements

Hospital managers will be required to ensure that the patients that they are attending to

has proper documentation and the medical condition is well known.

No person shall be attended to without having a medical card form the hospital this will

ensure that the hospital is dealing with legitimate patience this will help when paying for the

services rendered/

Hospital managers are not allowed to make referrals to patience to other hospitals,

without the authorization from the head of the medical team.

No person shall be cleared or discharged from the hospital without the knowledge of the

hospital management

No hospital managers shall be liable for any resulting cost that will be attributed from

medical condition

POLICY/ PROCEDURE 3

In line with ensuring that the quality of medical provision to the patient the medical

manager should ensure that the patient is given the best medical attention that the hospital can

afford, this will ensure that the patient is able to get better as soon as possible. The environment

should be clean (Drucker, 2013).

Procedure

The hospital procedures help in ensuring that the objective of the hospital are achieved in

a more suitable or rather in a swift manner. Procedures helps to ensure that the services being

rendered are given to the customers or patients effectively as they ought to do.

A sick patient who needs medical attention will need to get a medical card from the

hospital

Before getting medical help the patient will need to disclose the mode of payment or he

or she will be relying on their assurance.

A patience who has a medical history will need to disclose this to the hospital so that it

may assist the doctor to deal with a lot of precision.

A patient who will be admitted to the hospital will need to have a sheet filled by his or

her family members or their next of kin.

For effectiveness of the procedures of any hospital for that matter needs to be reviewed

this is because it will help the hospital to adapt or conform to the ever changing nature and

dynamics that the world is changing. Hospitals with very rigid procedures end up being the big

losers in the even that they are unable to address or rather take keen interest of the people that

they are targeting in mind (Proctor, 2014). In summary when coming up with policies and

procedures since they are interlinked with the each other therefore when one up with them, they

POLICY/ PROCEDURE 4

should have a renewable policy and procedure that would be conducted over time so as to keep

up with the rapid changes that are taking place especially technology.

POLICY/ PROCEDURE 5

Reference

Drucker, P. (2013). Large Healthcare institution management. A risk management perspective.

Proctor, L. (2014). Policies and procudures for healthcare organizations. Risk management

perspective.