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CASE STUDY 1 Six Sigma at Tenneco Alex Kinnaird Samuel Salchak

AJSDCS1091916

Company Profile

Global provider of Exhaust and suspension systems

93 facilities

15 engineering centers

6 continents

Annual revenues of over 8.4 billion USD

2

Drivers For Change

Reduce Scrap, Rework, and Costs

Various sizes of exhaust tubing produced high levels of scrap

2.5-inch tubing saw highest levels out of all sizes

Six Sigma Project

Reduce Scrap on the 2.5 inch exhaust system by 50%

Common cause of scrap is split tubing during manufacture

Team led by Tenneco MBB

Black Belts

Process owners

Engineers

External Experts

Used Minitab Statistical Software

DMAIC

Define

Process map to outline manufacturing steps

Outside consult used for technical aspects

Measure

Gather data during production, especially on defect parts

Analyze

Using Minitab software identify areas causing defects

Improve

Short run production with more advanced R&R

Control

Maintain optimized results over time

Tools Used

Control Charts

Scatter Diagram

Histograms

Hypothesis Testing

Gage R&R

6

Input/Output

KPIV – Common Cause Variation

Variation in tool setup and procedures

Ex. Pipe insertion depth and tool stick-out length data gathered before procedure

Variation in weld zone temperatures

Constant temperature data gathering during procedure

Variation in tooling curvature

Ex. Diameter and wall thickness of pipe data gathered after procedure

KPOV

Reduce 2.5 inch steel tubing scrap by 50%

Results Achieved

Team achieved goal of reducing scrap by 50%

P Chart used to verify results

Customer departments were more efficient

Process implemented into sister facilities

Lessons Learned

Make a team from all levels for analysis

Document solutions to improve results on other project lines and production locations

Computer software programs are powerful analysis tools

Questions?