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presentation1_1.pptxEffective Communication within a team Mark Jones Business Communicators
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Agenda
Effective Communication with different types of team.
Common ways of communication/ mistakes in miscommunication
Managers Communication Skills
Communication Barriers
Evaluate Team Communication
What is Effective Communication?
Effective Communication is defined as a verbal speech of other methods of relaying information that get a point across.
Types of Team
Project Team Virtual Team
Work Team
Communication Strategies
Trust
Listening
Motivation
Understanding
Most Common Ways to Communicate
Speaking – Face to face
Memo
Fax
Body language
Visual image
Alternative ways to communicate
Voice Mail
Body language
Visual image
Presentations
Mistake on communication
Missing the big picture
Misleading Body language
Making assumptions
Managers Skills
Trustworthy
Confidence
Passionate
Remain calm
Role model
Understanding
Managers Actions
Listens
Mediator
Issue Identifier
Plan of correction
Advocate
Encourager
Common Barriers
Language Differences
Gender Differences
Common Barriers
Interpersonal Barriers
Emotional Cultural
Physical Barriers
Lack of trust
Overcome Barriers
Learn techniques for a better team building
Language line
Learn cultures
Evaluate communication
In Service
Feedback
Surveys
Round Table
Results are positive
Less misunderstanding
Positive energy
Communication is working IF….
Summary
The importance of communication, how and what to do to be an effective communicator.
What can be done and what strategies you can use to overcome the barriers that you may encounter.
Evaluate your effective communication and measure your results by different methods.
Also know if it is working by the results of the overall outcome.
References
Frank Cervone, H. (2014). Effective communication for project success. OCLC Systems and Services,30(2), 74. Retrieved from http://ezproxy.liberty.edu:2048/login?url=http://search.proquest.com/docview/16677 06148?accountid=12085
Hills, L., DA. (2013). Overcoming the ten most common barriers to effective team communication.
The Journal of Medical Practice Management: MPM, 29(2), 99-103. Retrieved from http://ezproxy.liberty.edu:2048/login?url=http://search.proquest.com/docview/14586 18907?accountid=12085
Morgan, L., Paucar-Caceres, A., & Wright, G. (2014). Leading effective global virtual teams: The consequences of methods of communication. Systemic Practice and Action Research,27(6), 607-624. Retrieved from
http://link.springer.com.ezproxy.liberty.edu:2048/article/10.1007%2Fs11213-014-9315-2
Reference List
Nonose, K., Kanno, T., & Furuta, K. (2015). An evaluation method of team communication based on a task flow analysis. Cognition, Technology, & Work, 17(4), 607-618. Retrieved from http://link.springer.com.ezproxy.liberty.edu:2048/article/10.1007%2Fs10111-015- 0340-4
Timmins, F. (2011). Managers’ duty to maintain good workplace communication skills. Nursing Management, 18(3), 30-34. Retrieved from http://search.proquest.com.ezproxy.liberty.edu:2048/docview/871130053?pq- origsite=summon
