SCM
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OM
Lean Operating Systems
17
COLLIER/EVANS
5
1
Explain the four principles of lean operating systems
Describe the basic lean tools and approaches
Explain the concept of Lean Six Sigma and how it is applied to improving operations performance
Explain how lean principles are used in manufacturing and service organizations
Describe the concepts and philosophy of just-in-time operating systems
LEARNING OUTCOMES
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2
Lean Thinking
Approaches that focus on the elimination of waste in all forms, and smooth, efficient flow of materials and information throughout the value chain
To obtain faster customer response, higher quality, and lower costs
Lean operating systems: Manufacturing and service operations that apply the principles of lean enterprise
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3
Principles of Lean Operating Systems
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4
Eliminate waste
Eliminate any activities that do not add value in an organization
Increase speed and response
Better process designs allow efficient responses to customers’ needs and the competitive environment
Improve quality
Poor quality reduces yields, requiring extra inventory, processing time, and space for scrap and rework
Reduce cost
Simplifying processes and improving efficiency translates to reduced costs
17.1 Common Examples of Waste in Organizations
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Exhibit
5
Lean Tools and Approaches
5Ss: Derived from Japanese terms
Seiri (sort) - Each item is in the proper place
Seiton (set in order) - Arrange materials so that they are easy to find and use
Seiso (shine) - Clean work area
Seiketsu (standardize) - Formalize procedures and practices
Shitsuke (sustain) - Keep the process going
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6
Visual Controls
Indicators for operating activities that are placed in plain sight of all employees
So that, everyone can quickly and easily understand the status and performance of the work system
Known as andon, from the Japanese term
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7
Single Minute Exchange of Dies (SMED)
Quick setup or changeover of tooling and fixtures in processes
So that multiple products in smaller batches can be run on the same equipment
Reducing setup time frees up capacity that can be producing output, and therefore, generating revenue
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8
Small Batch and Single-Piece Flow
Batching: Process of producing large quantities of items as a group before being transferred to the next operation
Single-piece flow: Concept of ideally using batch sizes of one
To utilize single-piece flow, a company must be able to change between products quickly and inexpensively by reducing setup times
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9
Quality and Continuous Improvement
Quality at the source requires doing it right the first time
Eliminates the opportunities for waste
As an organization continuously improves its processes, it eliminates rework and waste
Makes the processes leaner
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Total Productive Maintenance (TPM)
Focused on ensuring that operating systems will perform their intended function reliably
Goals
Maximize equipment effectiveness and eliminate unplanned downtime
Create worker ownership of equipment
Improve equipment operation through employee involvement activities
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11
Lean Six Sigma
Lean tools focus on streamlining processes, while Six Sigma tools focus on root causes of problems
Draws upon the best practices of both approaches
Important part of implementing a strategy built upon sustainability
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Key differences between lean production and Six Sigma
Lean production
Focused on efficiency
Tools are intuitive and easy to apply
Companies start with lean principles
Six Sigma
Focused on effectiveness
Tools require advanced training
Companies evolve toward sophisticated Six Sigma approaches
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Just-in-Time Systems
Introduced at Toyota a half-century ago
Push system: Produces finished goods inventory in advance of customer demand using a forecast of sales
Parts and subassemblies are pushed through the operating system based on a predefined schedule that is independent of actual customer demand
Have long setup times and large batch sizes, resulting in high WIP inventories
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14
Just-in-Time Systems
Pull system: Employees at a given operation go to the source of the required parts, and withdraw the units as they need them
By pulling parts from each preceding workstation, the entire manufacturing process is synchronized to the final-assembly schedule
Finished goods are made to coincide with the actual rate of customer demand
Results in minimal inventories and maximum responsiveness
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15
Just-in-Time Systems
Based on pull-production, synchronizing the entire manufacturing process to the final assembly schedule
Results in smaller inventory between production stages, lower costs, and less physical capacity requirements
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16
Kanban
Flag or a piece of paper that contains all relevant information for an order
Part number
Description
Process area used
Time of delivery
Quantity available
Quantity delivered
Production quantity
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17
Kanban
Circulated within the system to initiate withdrawal and production items through the production process
Simple visual controls
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18
17.2 A Two-Card Kanban JIT Operating System
© Cengage Learning 2015
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Exhibit
19
Calculation of Number of Kanban Cards Required
K = d(p + w)(1+α)/C
Where,
K = Number of kanban cards in the operating system
d = Average daily production rate as determined from the master production schedule
w = Waiting time of kanban cards in decimal fractions of a day
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20
Calculation of Number of Kanban Cards Required
K = d(p + w)(1+α)/C
Where,
p = Processing time per part, in decimal fractions of a day
C = Capacity of a standard container in the proper units of measure
α = Policy variable determined by the efficiency of the process and its workstations and the uncertainty of the workplace
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21
Calculation of Number of Kanban Cards Required
Number of kanban cards is directly proportional to the amount of work-in-process inventory
Managers and employees strive to reduce the number of cards in the system
Through reduced lead times (p or w), lower α values, or other improvements
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22
JIT in Service Organizations
Service organizations are increasingly applying JIT
Firms have reduced order cycle time, office space requirements, and inventory investments, and have increased profits
Lean techniques can be detrimental to customer services that are based on human interactions
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23
Lean operating systems is defined as manufacturing and service operations that apply the principles of lean enterprise
Lean tools focus on streamlining processes, while Six Sigma tools focus on root causes of problems
SUMMARY
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5ss
Batching
Kanban
Lean operating systems
Lean thinking
Pull system
Push system
Single minute exchange of dies (SMED)
Single-piece flow
Total productive maintenance (TPM)
Visual controls
KEY TERMS
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Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5 | CH17
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Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5 | CH17