Resume Help- Need in 5 hours

EXPERIENCE

Specialist, US Army

Human Resources Specialist Fort Hood, TX

2012-2015

· Maintained personnel records and processed personnel actions for service members and their families.

· Evaluated personnel qualifications for special assignments

· Prepared orders and requests for orders

· Prepared and maintained officer and enlisted personnel records for 6 companies

· Served on a team of six clerical personnel in support of 1,700 employees

South Jersey Eye Physician

Medical Receptionist

2011-2012 Columbus, NJ

· Performed day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry

· Provided information to Clinic callers according to the Clinic’s Policies and Procedures; transferred calls as needed; worked with central reception to ensure adequate phone coverage at all times

· Welcomed and greeted patients/clients/visitors to the department in a manner that is helpful and friendly; determined purpose of visit and direct patients/clients/visitors to appropriate person or department(s)

· Carefully screened patients for new address, new patient visit update registration and informed patient of adequate information that must be presented at time of visit.

· Exercised utmost diplomacy and tact to provide excellent customer service for patients; practiced confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.

Courtyard by Marriot

Bistro/Front Desk Burlington, NJ

2010-2011

· Ensued that all Guests received a courteous and efficient check-in and check-out experience and Guest service standards were always followed

· Handled Guest issues, complaints, and requests and proactively resolve in a manner satisfactory to both the Guest and the hotel.

· Booked and changed customer reservations

· Answered Guest questions regarding local area facilities and give proper directions to these areas.

· Demonstrated proper telephone etiquette including transferring calls and taking accurate messages for Guests and team members according to company standards.

Simonick Moving & Storage

Accounting Clerk Burlington, NJ

2008-2010

· Prepared and submitted customer invoices

· Monitored customer accounts for nonpayment and delayed payment

· Verified and maintained accounting journals and ledgers and other financial records

· Entered key data of financial transactions in database

· Informed management and compile reports/summaries on activity areas

· Minor bookkeeping.

AWARDS & AFFILIATIONS

AmeriCorps

Army Achievement Medal

Army Good Conduct Medal

Military Outstanding Volunteer Service Medal

National Defense Service Medal

2