Business Homework (Due by Midnight Saturday)

Process Diagram Symbols Below are the most commonly used symbols when creating a process map.

Symbol Name Description

Start/End

(Terminator)

Represents the start or stop points in a process.

Flow Line

(Arrow, Connector)

Flow line connectors show the direction that the process flows

Process step Represents a process step or task. This is the most commonly used symbol.

Decision Represents a decision point or a branch in the process where usually there are two options (Yes/No, Pass/Fail).

Subroutine

(Predefined Process)

Represents a formally defined process or a series of steps documented elsewhere.

Connector Used to connect one point in the process map to another to avoid drawing flow lines all over and crossing each other. They are usually labelled for easy reference.

Out-going Off-Page Connector

Used to connect a process to another page.

Incoming Off-Page Connector

Used to connect a process to another page.

Other symbols which can be used include:

Document Represents process steps that produce a document.

Data Indicates inputs to and outputs from a process. As such, the shape is more often referred to as an I/O shape than a Data shape

Manual Input Represents process steps where the operator/ user is prompted for information that must be manually input into a system

6