1E. “ I don’t know how not to be nervous when I talk to a group of people I don’t know”.
2A. List your interpersonal communication goal from CCC Part 1E. A clean typed version of your notes in a DATED conversation log, spreadsheet, journal, or diary format that identifies SPECIFIC instances when you were faced with performing this behavior (instances when you were in a position to discipline your daughter, for example). Each entry should explain the who, what, where, when, why, and how of the conversation. See the detailed explanation above.
· 10/31/16 AT 8:30AM – WORK
At work this morning I informed my service manager that I would like to perform our morning huddle. I work for a bank, for us normally in the morning huddle our manager goes over the numbers we did from the previous day, what we need to do today and checks to see how many appointments we have set for the day and usually gives us some words of encouragement to get through the day. I was able to perform this task in front of 13 of peers. I was nervous because this was something I haven’t done before but it went better than expected. It might be because there were all familiar faces.
· 11/1/16 AT 8:30AM AT WORK
At work this morning we were introduced to our new branch manager. He informed us of who we was and what to expect from him as a manager. During this huddle he informed us to go around the room and introduce ourselves to him and let him know something about each of us. Normally in a situation like this I like to have other people go first because I always like to get an idea of what other people are going to say, but I raised my hand to start the conversation off. This was a new experience for me but I felt comfortable doing it.
· 11/1/16 5:30PM AT WORK
We have an employee at work who is pregnant and is due in the next two weeks her last day being at work before she goes on leave is November 8th. During our meeting after work to discuss what we were going to do for her we decided on having a baby shower for her on November 4th and what were we going to bring. Once again I decided to go first and informed everyone that I would bring cupcakes for the baby shower. I felt confident in being able to take the lead, even if it was something little.
· 11/4/16 7:00PM AT WORK
This is the day of the baby shower, we finished up a long day at work on Fridays we are open an hour later. After work we celebrate our co-worker because she is having a baby girl. After we all eat and talk amongst each other, we approach the gift giving part. Normally if I’m giving a gift I just give the gift and hug the person. When it was my turn to give my gift to our co-worker. I decided to speak as well I let her know how much I enjoy being on her team, and how much we are going to miss her while she is gone, as well as once again congratulating her on the baby girl.
· 11/5/2016 8:45AM- AT WORK
This morning at work it’s a Saturday and I’m ready to go. When I get into work I see two new faces. They were team members visiting from another branch here to help us out because we were short on staff. I decided to approach them and introduce myself, I also asked them about themselves and how long have they been with the company and other questions to find out a little bit more about them. Usually I wait for someone to come over and talk to me. So this was a step in the right direction.
2B. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your most effective communication skills. Be sure to include specific evidence from your observations that support your identification of a particular pattern.
Judging from the observations that I made above with my journal. I see that most of my communication that is in a group session is performed in the morning time during our huddles. During this week I have noticed that because I was able to show my team that I can actually talk to them besides just talking to clients, I have had more personal interactions with my team members.
2C.A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your least effective communication skills. Be sure to include specific evidence from your observations that support your identification of a particular pattern.
While I feel like I have made some strides to overcome my fear in public speaking, I know I have some work to do. Some of what of the communication felt forced which made me a little uncomfortable, I know continuing to practice that it will start feeling a little bit more natural. Another thing I was not making a lot of eye contact while talking, I was moving around and really couldn’t stay still for a long period of time, so I know this is something that I need to improve.
2D. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your other recurring communication behaviors. Be sure to include specific evidence from your observations that support your identification of a particular pattern.
When performing the new behaviors I am developing when speaking in groups, that I have opened myself up to other people and communication with my team members has improved over the last couple of days. The best instance of this was with my pregnant co-worker. While I have always been cordial with her I never had a personal conversation with her. But when talking to her I got to find out a lot of interesting things about her, which will help us to grow our working relationship.
2E. A review of your behavior in a narrative format, which clearly identifies patterns of communication behavior, as described above on your greatest communication problem. Be sure to include specific evidence from your observations that support your identification of a particular pattern.
My greatest communication problem has been being able to talk in a group setting without being nervous. I have been working to improve this during this week even though it was in little doses I felt proud because I been able to work on overcoming this fear. While I still was a little nervous and had bad body posture while communicating I know I have made some improvements.