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m8a1_question_and_data_file.xlsx

#1

Problem #1 Background: To illustrate the applications of statistics to quality control, we will use an example from a Midwest pharmaceutical company that manufactures individual syringes with a self-contained, single dose of an injectable drug.1 In the manufacturing process, sterile liquid drug is poured into glass syringes and sealed with a rubber stopper. The remaining stage involves insertion of the cartridge into plastic syringes and the electrical “tacking” of the containment cap at a precisely determined length of the syringe. A cap that is tacked at a shorter-than-desired length (less than 4.920 inches) leads to pressure on the cartridge stopper and, hence, partial or complete activation of the syringe. Such syringes must then be scrapped. If the cap is tacked at a longer-than-desired length (4.980 inches or longer), the tacking is incomplete or inadequate, which can lead to cap loss and potentially a cartridge loss in shipment and handling. Such syringes can be reworked manually to attach the cap at a lower position. However, this process requires a 100% inspection of the tacked syringes and results in increased cost for the items. This final production step seemed to be producing more and more scrap and reworked syringes over successive weeks. At this point, statistical consultants became involved in an attempt to solve this problem and recommended statistical process control for the purpose of improving the tacking operation. - the specifications on the syringe length are 4.950±0.030 Build a spreadsheet for computing the Process Capability Index that allows you to enter up to 100 data points and apply it to the third shift syringe data in the Syringe Samples data sheet.

Syringe Samples

Syringe Samples
First Shift Data
Sample Sample Observations Average Range
1 4.9600 4.9460 4.9500 4.9560 4.9580 4.9540 0.0140
2 4.9580 4.9270 4.9350 4.9400 4.9500 4.9420 0.0310
3 4.9710 4.9290 4.9650 4.9520 4.9380 4.9510 0.0420
4 4.9400 4.9820 4.9700 4.9530 4.9600 4.9610 0.0420
5 4.9640 4.9500 4.9530 4.9620 4.9560 4.9570 0.0140
6 4.9690 4.9510 4.9550 4.9660 4.9540 4.9590 0.0180
7 4.9600 4.9440 4.9570 4.9480 4.9510 4.9520 0.0160
8 4.9690 4.9490 4.9630 4.9520 4.9620 4.9590 0.0200
9 4.9840 4.9280 4.9600 4.9430 4.9550 4.9540 0.0560
10 4.9700 4.9340 4.9610 4.9400 4.9650 4.9540 0.0360
11 4.9750 4.9590 4.9620 4.9710 4.9680 4.9670 0.0160
12 4.9450 4.9770 4.9500 4.9690 4.9540 4.9590 0.0320
13 4.9760 4.9640 4.9700 4.9680 4.9720 4.9700 0.0120
14 4.9700 4.9540 4.9640 4.9590 4.9680 4.9630 0.0160
15 4.9820 4.9620 4.9680 4.9750 4.9630 4.9700 0.0200
Second Shift Data
Sample Sample Observations Average Range
16 4.9610 4.9430 4.9500 4.9490 4.9570 4.9520 0.0180
17 4.9800 4.9700 4.9750 4.9780 4.9770 4.9760 0.0100
18 4.9750 4.9680 4.9710 4.9690 4.9720 4.9710 0.0070
19 4.9770 4.9660 4.9690 4.9730 4.9700 4.9710 0.0110
20 4.9750 4.9670 4.9690 4.9720 4.9720 4.9710 0.0080
21 4.9800 4.9600 4.9740 4.9650 4.9710 4.9700 0.0200
22 4.9790 4.9670 4.9760 4.9700 4.9780 4.9740 0.0120
23 4.9730 4.9760 4.9740 4.9740 4.9730 4.9740 0.0030
24 4.9780 4.9700 4.9760 4.9750 4.9710 4.9740 0.0080
25 4.9790 4.9670 4.9720 4.9770 4.9700 4.9730 0.0120
26 4.9870 4.9630 4.9790 4.9740 4.9770 4.9760 0.0240
27 4.9790 4.9710 4.9750 4.9770 4.9780 4.9760 0.0080
28 4.9740 4.9700 4.9730 4.9720 4.9710 4.9720 0.0040
29 4.9930 4.9740 4.9800 4.9880 4.9800 4.9830 0.0190
30 4.9920 4.9610 4.9710 4.9860 4.9700 4.9760 0.0310
31 4.9880 4.9760 4.9810 4.9860 4.9790 4.9820 0.0120
32 4.9870 4.9750 4.9800 4.9840 4.9790 4.9810 0.0120
Third Shift Data
Sample Sample Observations Average Range
33 4.9750 4.9450 4.9520 4.9680 4.9600 4.9600 0.0300
34 4.9810 4.9560 4.9660 4.9740 4.9680 4.9690 0.0250
35 4.9800 4.9560 4.9710 4.9660 4.9620 4.9670 0.0240
36 4.9650 4.9580 4.9600 4.9620 4.9600 4.9610 0.0070
37 4.9740 4.9600 4.9660 4.9710 4.9640 4.9670 0.0140
38 4.9730 4.9620 4.9690 4.9640 4.9670 4.9670 0.0110
39 4.9600 4.9740 4.9680 4.9650 4.9680 4.9670 0.0140
40 4.9670 4.9560 4.9620 4.9590 4.9610 4.9610 0.0110
41 4.9640 4.9680 4.9670 4.9660 4.9650 4.9660 0.0040
42 4.9710 4.9630 4.9660 4.9690 4.9660 4.9670 0.0080
43 4.9660 4.9590 4.9630 4.9610 4.9610 4.9620 0.0070
44 4.9530 4.9670 4.9600 4.9580 4.9570 4.9590 0.0140
45 4.9690 4.9510 4.9580 4.9630 4.9590 4.9600 0.0180
46 4.9700 4.9500 4.9620 4.9570 4.9660 4.9610 0.0200
47 4.9650 4.9570 4.9580 4.9630 4.9620 4.9610 0.0080

#2

New Store Financial Analysis
Data
Plan Min Max
Store Size (square feet) 5,000 4000 10000
Total Fixed Assets $ 250,000 $ 250,000 $ 350,000 Variables Factor Scenarior 1 Scenarior 2 Scenario 3
Discount Rate 8% 6% 10% Fixed Inflation Rate 1% 5% 3%
Tax Rate 35% 35% 35% Outputs Cost of Merchandise (% of sales) 25% 30% 26%
Inflation Rate 1% 1% 5% Labor cost $ 150,000 $ 225,000 $ 200,000
Cost of Merchandise (% of sales) 25% 20% 30% Other Expense $ 300,000 $ 350,000 $ 325,000
Labor Cost $ 150,000 $ 140,000 $ 220,000 First Year Sales Revenue $ 600,000 $ 600,000 $ 800,000
Rent Per Square Foot $ 30 $ 26 $ 30 Sales growth year 2 15% 22% 25%
Other Expenses $ 300,000 $ 225,000 $ 325,000 Sales growth year 3 8% 15% 18%
Depreciation period (straight line) 5 Sales growth year 4 9% 11% 14%
First Year Sales Revenue $ 600,000.00 Sales growth year 5 5% 5% 8%
Year 2 Year 3 Year 4 Year 5
Annual Growth Rate of Sales 15% 8% 9% 5%
Model Year 1 2 3 4 5
Sales Revenue $ 600,000 $ 690,000 $ 745,200 $ 812,268 $ 852,881
Cost of Merchandise $ 150,000 $ 172,500 $ 186,300 $ 203,067 $ 213,220
Operating Expenses
Labor Cost $ 150,000 $ 151,500 $ 153,015 $ 154,545 $ 156,091
Rent Per Square Foot $ 150,000 $ 151,500 $ 153,015 $ 154,545 $ 156,091
Other Expenses $ 300,000 $ 303,000 $ 306,030 $ 309,090 $ 312,181
Net Operating Income $ (150,000) $ (88,500) $ (53,160) $ (8,980) $ 15,299
Depreciation Expense $ 50,000 $ 50,000 $ 50,000 $ 50,000 $ 50,000
Net Income Before Tax $ (200,000) $ (138,500) $ (103,160) $ (58,980) $ (34,701)
Income Tax $ (70,000) $ (48,475) $ (36,106) $ (20,643) $ (12,145)
Net After Tax Income $ (130,000) $ (90,025) $ (67,054) $ (38,337) $ (22,556)
Plus Depreciation Expense $ 50,000 $ 50,000 $ 50,000 $ 50,000 $ 50,000
Annual Cash Flow $ (80,000) $ (40,025) $ (17,054) $ 11,663 $ 27,444
Discounted Cash Flow $ (74,074) $ (34,315) $ (13,538) $ 8,573 $ 18,678
Cumulative Discounted Cash Flow $ (74,074) $ (108,389) $ (121,927) $ (113,354) $ (94,676)

Think of any retailer that operates many stores throughout the country, such as Old Navy, Hallmark Cards, or Radio Shack, to name just a few. The retailer is seeking to open new stores and needs to evaluate the profitability of a proposed location that would be leased for five years. An Excel model is provided in the adjacent New Store Financial Analysis. Use Scenario Manager to evaluate the cumulative discounted cash flow for the fifth year under the following scenarios:

#3

New Store Financial Analysis
Data Plan Min Max
Store Size (square feet) 6,000 4000 10000
Total Fixed Assets $ 275,000 $ 200,000 $ 350,000 Variables
Discount Rate 4% Fixed
Tax Rate 35% Outputs
Inflation Rate 1% 0% 0%
Cost of Merchandise (% of sales) 20% 20% 30% Labor Cost Hours Ave. Wage Min. Wage Target Wage
Labor Cost $ 240,000 $ 140,000 $ 600,000 $ 240,000 24000 $ 10.00 $ 7.75 $ 15.00
Rent Per Square Foot $ 25 $ 22 $ 30
Other Expenses $ 250,000 $ 225,000 $ 325,000
Depreciation period (straight line) 5
First Year Sales Revenue $ 585,500.00
Year 2 Year 3 Year 4 Year 5
Annual Growth Rate of Sales 15% 8% 9% 5%
Model Year 1 2 3 4 5
Sales Revenue $ 585,500 $ 673,325 $ 727,191 $ 792,638 $ 832,270
Cost of Merchandise $ 117,100 $ 134,665 $ 145,438 $ 158,528 $ 166,454
Operating Expenses
Labor Cost $ 240,000 $ 242,400 $ 244,824 $ 247,272 $ 249,745
Rent $ 150,000 $ 151,500 $ 153,015 $ 154,545 $ 156,091
Other Expenses $ 250,000 $ 252,500 $ 255,025 $ 257,575 $ 260,151
Net Operating Income $ (171,600) $ (107,740) $ (71,111) $ (25,282) $ (170)
Depreciation Expense $ 55,000 $ 55,000 $ 55,000 $ 55,000 $ 55,000
Net Income Before Tax $ (226,600) $ (162,740) $ (126,111) $ (80,282) $ (55,170)
Income Tax $ (79,310) $ (56,959) $ (44,139) $ (28,099) $ (19,310)
Net After Tax Income $ (147,290) $ (105,781) $ (81,972) $ (52,183) $ (35,861)
Plus Depreciation Expense $ 55,000 $ 55,000 $ 55,000 $ 55,000 $ 55,000
Annual Cash Flow $ (92,290) $ (50,781) $ (26,972) $ 2,817 $ 19,139
Discounted Cash Flow $ (88,740) $ (46,950) $ (23,978) $ 2,408 $ 15,731
Cumulative Discounted Cash Flow $ (88,740) $ (135,690) $ (159,669) $ (157,261) $ (141,530)

#3. Using this model, developed from the model for problem #2, use Solver to determine the optimum mix for the decision variables to maximise Cumulative Discounted Cash Flow. Note: this is not quite a fully linear model, so use the GRG Non-linear Method.

#4

Mild Winter Harsh Winter
No. of shovels Probability No. of shovels Probability
245 0.55 1450 0.2
305 0.33 2550 0.45
355 0.12 3100 0.35

#4 Midwestern Hardware must decide how many snow shovels to order for the coming snow season. Each shovel costs $14.00 and is sold for $29.95. No inventory is carried from one snow season to the next. Shovels unsold after February are sold at a discount price of $9.00. Past data indicate that sales are highly dependent on the severity of the winter season. Past seasons have been classified as mild or harsh, and the following distribution of regular price demand has been tabulated: Shovels must be ordered from the manufacturer in lots of 250. Construct a decision tree to illustrate the components of the decision model, and find the optimal quantity for Midwestern to order if the forecast calls for a 72% chance of a harsh winter. [Hint: Develop an Order-Demand matrix showing the profit on each order-demand combination. Because Decision Tree is limited to 5 initial branches, use order sizes of 500, 1500, 2500, 2750, and 3000.]

#5

#5 A small factory has two serial work stations: mold/trim and assemble/package. Jobs to the factory arrive at an exponentially distributed rate of 1 every 8 hours. Time at the mold/trim station is exponential, with a mean of 6 hours. Each job proceeds next to the assemble/package station and requires an average of 4 hours, again exponentially distributed. Using SimQuick, estimate the average time in the system, average waiting time at mold/trim, and average waiting time at assembly/packaging.

#6

Department Investment/Sf Risk as a % of $ invested Minimum SF Maximum SF Expected Profit per Sf
Electronics $ 100.00 24% 6000 30000 $ 12.00
Furniture $ 50.00 12% 10000 30000 $ 6.00
Clothing-Men $ 30.00 50% 2000 5000 $ 2.00
Clothing - Women $ 600.00 10% 3000 40000 $ 30.00
Jewelry $ 900.00 14% 1000 10000 $ 20.00
Books $ 50.00 2% 1000 50000 $ 1.00
Appliances $ 400.00 3% 12000 40000 $ 13.00

A department store chain is planning to open a new store. It needs to decide how to allocate the 125,000 square feet if available floor space among seven departments. Data on expected performance of each department per month, in terms if square feet (sf), are shown in the table. The company has gathered $25 million to invest in floor stock. The risk column is a measure of risk associated with investment in floor stock based on past data from other stores and accounts for outdated inventory, pilferage, breakage, etc. For instance, electronics loses 24% of its total investment; furniture loses 12% of its total investment, etc. The maximum total risk can be no greated than 12% of the actual investment. a. Develop a linear optimization model to maximize profit. b. If the chain obtains another $2.5 million of investment capital for stock, what would the new solution be?

#7

Media Price Local exposure National exposure Limit
Downtown magazine ad $55.00 35 0 15
FM radio spot $80.00 110 40 30
Hometown paper online ad $410.00 400 70 10
Local TV ad $500.00 350 15 24
MetroWeekly ad $225.00 65 8 24
Neighborhood paper ad $300.00 175 40 10
Social Media ad $175.00 20 95 20
Theater Journal website ad $350.00 10 75 12
Advertising budget $ 35,000.00
Exposure Target 4500
Total ad limit 125

#7 Sue Strand manages a professional theater group in a major city. Her marketing plan is focused on generating additional local demand for plays and increasing ticket revenue, and also gaining attention to the national level to build awareness of the theater group across the country. She has $35,000 to spend on media advertising. The goal of the advertisement campaign is to generate as much local recognition as possible while reaching at least 4,500 units national exposure. She has set a limit of 125 total ads. Additional information shown in the table to the right. The last column sets limits on the number if ads to ensure that the advertising markets do not become saturated. a. Find the optimal number of ads of each type to run to meet the choir’s goals by developing and solving an integer optimization model. b. What if she decides to use no more than six different types of ads? Modify the model in part (a) to answer this question.