Lady Taylor PhD:Week 4
MN626
week_1_assignment_1.pptxImpact of Technology on how Healthcare Services are Delivered
Kelsey Greenwood
HCA 459: Senior Project
Instructor: Eric Oestmann
29 October 2016
Introduction
Over the years scientists have tried to advance their knowledge in all aspects.
One of the key area that has been affected the most is the information technology sector.
The renaissance led to the emergence of the new technology (Webber, A. M., 2013).
Scientists have invented new equipment's that have made work easier.
They have devised a variety of machines that have transformed the hospital environment.
Cont…..
Some of the equipment's are the MRI machines, computers, X-ray machines, CT scans, blood pressure machines among many others.
The injection of this new technology into the healthcare system has led to massive changes in terms of service delivery.
Efficiency of healthcare has been witnessed in the entire healthcare system.
Where faster service delivery that is of quality gets delivered to patients.
The Impact of Technology on how Health Care Services are Delivered.
Technological advancements have revolutionized the delivery of healthcare services.
Faster access of information has been enabled by the se of computers.
Privacy of information has been enabled.
The movement from a powerful workplace to almost a paperless work environment has been promoted by this new technology.
The advancements in technology especially the use of computers have led to drastic changes in the healthcare sector. For instance, the se of computers has made work easier whereby the access of information has been easened.it is through the touch of a button that an individual is able to retrieve the required information within seconds. Other aspects of the new technology that have erupted due to the employment of computers in the healthcare system are the faster means of communication where managers are able to communicate to their juniors within seconds. All forms of communication are easily accessible and adhered to by the healthcare organization. Permanent storage of information is promoted by the use of the computerized technologies. Privacy of patients is also enhanced where the physicians can control who gets access to the information regarding the patient and who does not. The new technology has clearly made a positive impact to the healthcare system as well as the delivery of services.
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The Impact of Technology on Employee Performance
Employee performance has improved in some aspects
But in some areas, some employees have resulted to laxity.
Most of the work is nowadays preformed by machines and this makes some employees lazy.
The technology has helped employees to acquire diligence and efficiency.
Employees are usually motivated since most of their work has been eased by the implementation of the se of this new technology.
The technology has impacted both positively and negatively to employees. Some have acquired positive traits where they have emerged as diligent and efficient in their work station while others have romance relaxed. the relaxation of some employees has impacted negatively on their performance. , poor performance by employees translates to poor performance of the organization. Many employees have resulted to lateness since the machines helped them recover the time lost leading to delay in service delivery. The positive aspects is that, some employees have embraced the new technology with passion and this has seen them become efficient on service delivery.in some sectors like the MRI and CT scan departments, employees have displayed exemplary performance on matters regarding service delivery. Patients receive satisfactory services and commend the staffs in the and department for their good work. Technology has helped the above department work efficient and towards the achievement of the goals and objectives of the organization.
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The Impact of Technology on Organizational Structure
Technology has not changed the structure of the organization in a very wide perspective.
It has enabled the organization to adjust some of its setup to a modernized fashion.
New technology has brought about new changes in management.
The organization structure has transformed from a traditional aspect to a modernized aspect.
Organizational structure refers to how various activities that are undertaken by an organization. The various tasks include task allocation, supervision, and coordination. All these activities are usually directed towards the achievement of the goals of the organization The company tries to employ a business structure that will help it in the creation/generation of massive profits. The team also tries to incorporate the cheapest means of practice about the structure of choice. Organizational structure (design) comprises functions, relationships, responsibilities, authorities, and communication of individuals within each part of the company. Each organization has a formal and an informal structure. Employees are grouped in departments by specialty with similar tasks being performed by the same group. Similar departments reporting to the same manager are grouped together e.g. all Nursing task fall under Nursing services. All functions need to produce a product or services are grouped together, in self-contained units. The service integrated structure is decentralized; units are based on product, service, geographical location, or type of customer.
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Impact of Technology on Management Planning
The new technology has enabled the management to plan.
The plan has been devised in an efficient manner.
Technology can improve the accuracy of planning in management by providing your managers with the data they need to make effective decisions.
Technology solutions gather data from internal and external sources, store them in a data warehouse and provide managers with access via a network.
Collaboration tools enable your managers to work together to plan operations and make joint decisions (Tang, G., 2010).
The most important effect of technology on management planning is the availability of vast amounts of data on sales, stock, and production. You can use information technology to gather external data from sales teams, branch offices, retail outlets, suppliers and logistics partners. You can also include market data from independent analysts and market research companies, plus internal data on customer orders, inquiries and production adds. Storing the vast amount of data available can be a problem. However, you can use cloud storage to supplement your own facilities(Leider & Webber,2013). Cloud storage is a pay-as-you-go solution that enables you to store data on massive servers at an independent service provider. Your IT team can access the data over a secure Internet connection and increase or decrease the amount of storage you use. This flexible approach to storage means that you can increase the amount of planning data you provide to managers, without having to invest in additional storage capacity.
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Impact of Technology on Management Planning
Communication networks enable managers throughout your organization to access and share the same data.
Technology’s contribution is to remove what was known as silos of information, previously only available to people within individual departments.
Managers can also use such collaboration tools as videoconferencing and Internet forums to share data and carry out joint planning exercises (Marrone, 2010).
Tracking and planning the fulfillment of customer orders is easier because an ERP system replaces a series of standalone computer systems in different departments, such as sales administration, finance, warehousing and dispatch. Managers can now view the progress of an order through the various company systems and identify any bottlenecks or other problems as a basis for planning improvements. Social networking tools can help your managers to plan their human resources. Managers and other employees can access the profiles over an intranet to identify people with the skills needed to provide expert advice or join a project team. Planning can help management and it is through planning that the management plays its roles in an efficient manner. Within any organization planning is sally a very imperative aspect in case it wants to succeed in its dealing. Healthcare organization are not usually left behind because they do not operate any different from other organizations.
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Summary
The injection of this new technology into the healthcare system has led to massive changes in terms of service delivery.
New technology has brought about new changes in management.
Technology has helped employees to acquire diligence and efficiency.
The movement from a powerful workplace to almost a paperless work environment has been promoted by this new technology.
References
Leider, R., & Webber, A. M. (2013). Life reimagined: Discovering your new life possibilities.
Marrone, S. R., Mutha, S., & Tang, G. (2010). Chapter 9: Organizational Cultural Competency. Journal of Transcultural Nursing, 21(4 Suppl), 357S-372S.
