| Problem Solutions Matrix |
| Directions: You will use this matrix to record previous attempts to address the problem and proposed problem solutions. Complete the columns on the matrix as directed. For the "Previous Problem Solution/Proposed Problem Solution" column, include a detailed description of the solution, including the source of the solution. In the case of a previous solution, the source could be a manager interview, while the source for a proposed solution could be a link to an online reference article or resource. All other columns must rank the specified element as it relates to the solution using a 1, 3, or 5, with 5 being the highest ranking. Note that the "Customer Importance" column is weighted at twice the value of the other categories, since the impact of a solution on customers if of utmost importance. For example, if the solution was very important to the customer experience, it would earn a 5. If that same solution was only a 1 in efficiency and quality, then a 1 would be used in those two columns. If employees were somewhat satisfied with the solution and it was in the middle in terms of cost-effectiveness, then both of those columns would be ranked as a 3. When calculated, the overall solution score would be 18. This number could then be used to compare the solution to other solutions as a means of determining whether or not it should receive further consideration for implementation as a problem-solving strategy. |
| | Customer Importance | Efficiency | Quality | Employee Satisfaction | Cost-Effectiveness | Solutions Score |
| Previous Problem Solution | Rank each item as a 1, 3, or 5, with 5 as highest ranking. Note: Customer Importance is weighted more heavily than other categories. |
| Provision of the various requirements needed by students to carry out their studies: School drop outs has mainly been associated with the inability of some parents and guardians to provide students with all they need to accomplish their studies. This has been the case especially for those students who come from humle backgroundS, where the parents are not at a position of paying fees, buying school uniforms and stationery. From the results obtained from some of the high school dropouts, if this reqirements are availed, it will be easy for them to remain in school. | 11 | 3 | 3 | 5 | 5 | 27 |
| Illegalizing child labor: Many school drop been caused by either parents or other individuals who either entices or compels students to provide them with labor for pay. The payment as income tempts to oftenly miss school so as to go and generate some cash. This continues until they end up dropping out of school completely. Illegalizing child labor therefore, will leave them with nothing to do and therefore will opt to attend school. This was as per the interview results of several high school principals. | 9 | 3 | 3 | 3 | 3 | 21 |
| Punitive action to high school drop outs: The government should punish those students who drop out of school without any varied reason. It should hold parents who fail to report to the necessary authorities directly liable. This was the response from high school teacher who were interviewed on how to control that menance. | 5 | 1 | 1 | 3 | 3 | 13 |
| Ensuring conducive learning environment: Some students drop out of school due to the unbearable learning conditions of the school environment. Some of these conditions such as the poor state of classrooms and furniture often exposes students to problems such as health problems, making them to drop out. Hence ensuring a conducive learning environment will help reduce the rate of high school drop outs as per the results of an independent survey carried out. | 5 | 1 | 1 | 3 | 3 | 13 |
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| Proposed Problem Solution | Rank each item as a 1, 3, or 5, with 5 as highest ranking. Note: Customer Importance is weighted more heavily than other categories. |
| Introducing school mentorship programmes: Research has shown that the alarming rate of school drop out , has mainly been accelerated by the lack of successful role models and mentors who can show the learners the importance of education in life. It therefore advocates that school management should involve successful people in the society, who can shade some light on the importance of education and therefore help reduce high school drop outs. https://www.edutopia.org/student-dropout-retention-strategies | 11 | 3 | 3 | 5 | 5 | 27 |
| Pegging employment and further studies on high school education: The government should pass legislation, which requires that any person who wants to advance in his /her studies, must have completed high school. It should also encourage employment of people who have gone beyond high school. This will compel students not to drop out of school so as to meet the basic requirements for employment and further studies. https://www.edutopia.org/student-dropout-retention-strategies | 9 | 3 | 3 | 3 | 3 | 21 |
| Making learning more relevant: The curriculum, apart from instructional teaching, should incorporate, real life, practical and societal isues. This is because many drop outs has argued that their classes are not interesting. Hence adopting a relevant curriculum will help reduce drop outs. https://www.edutopia.org/student-dropout-retention-strategies | 15 | 5 | 5 | 5 | 5 | 35 |
| Engaging and partnering with parents: The school management and teachers, should work hand in hand with parents in monitoring the progress of students in the academics. This collaboration will help identify any problem that may make a student drop out of school on time and therefore enable appropriate action to be taken on time. https://www.edutopia.org/student-dropout-retention-strategies | 13 | 5 | 5 | 3 | 3 | 29 |
| Cultivate relationships: Teachers should go an extra mile apart from teaching, and try to understand the welfare and needs of their students. This will be possible if they build relationships with students, which will in turn set students free to share their grievances with teachers any time. this will help teachers to know what is in the minds of the learners and therefore able to influence their course of action. For example any plans to drop out of school will be known early enough for necessary action. https://www.edutopia.org/student-dropout-retention-strategies | 5 | 1 | 1 | 3 | 3 | 13 |
| Adopting student centered funding model: Different students have different needs, depending on the student himself or herself and the region where the student is studying. For instance students with disability have higher needs than their normal counterparts. student centered funding will help meet the different needs of different students hence help avoid drop outs associated with funding problem. https://www.edutopia.org/student-dropout-retention-strategies | 15 | 5 | 5 | 5 | 5 | 35 |
| Invest in preschool: The successful completion of high school education has been noted to correlate with the kind of education the student received at preschool. It has been found that those who are taught well at preschool are often able to study well until the finish their high school. The government should therefore invest in preschool inorder to help equip students with prerequisite knowledge and skills that will enable him sail through to high school. https://www.edutopia.org/student-dropout-retention-strategies | 7 | 3 | 3 | 1 | 1 | 15 |
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