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W5 Assignment "Work Instructions"

Quality Management

Work Instructions

Review the article “8 ways electronic work instructions are transforming the shop floor” from this week’s reading assignment. This article discusses the importance of work instructions and how these instructions have improved a company that runs a shop floor environment. Assume that you are a manager for the company in this article. Considering the methods that have been used in the past and that are currently being used as mentioned in the article, explain what you feel the pros and cons are to electronic work instructions. Using outside research, what other work instructions might you introduce to the work place? You should include a minimum of two additional techniques not mentioned in this article. Use your course materials and outside research to generate a solid analysis on why these methods would be helpful. Your analysis should be supported by research. Directions for obtaining the file: Login to the Grantham University library by clicking on the Resources tab from the main page. You will then log into EBSCOHost. Once you have accessed the database, simply copy and paste the title of the article and press enter to search and you should now have the file accessible to review.

The requirements below must be met for your paper to be accepted and graded:

Write between 750 – 1,250 words (approximately 3 – 5 pages) using Microsoft Word in APA style, see example below.

Use font size 12 and 1” margins.

Include cover page and reference page.

At least 80% of your paper must be original content/writing.

No more than 20% of your content/information may come from references.

Use at least three references from outside the course material, one reference must be from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the three reference requirement.

Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.

8 ways electronic work instructions

are transforming the shop floor

By Mike Roberts, LNS Research

Today, electronic work instructions software

is instrumental to the shop floor. And

market leaders are investing in the integration

of electronic work instructions (EWIs)

with 3D visualization and simulation software,

so operators aren’t just following

along with instructions, they’re able to view

animations of each step and sometimes even

improve things right on the spot.

Here’s what you need to know about

the past, present, and future of electronic

work instructions in manufacturing operations

management, as well as discuss eight

ways they’re transforming the shop floor.

From paper-based to next-generation

It’s vital that you have clear and

repeatable instructions for every manufacturing

process. Traditionally, shopfloor

workers would hang laminated

pieces of paper on the wall with diagrams

and explanations of each step.

The shortcomings of this are obvious,

particularly when an engineering change

order (ECO) was required and those

changes needed to be sent to engineering,

revamped, sent back to manufacturing,

reprinted, relaminated, and so on. If

we’re talking about a global operation,

this becomes even more of a challenge.

The more complex something you’re

building is, generally the more complex

those instructions have to be, and

a paper-based approach can be limiting.

But computer technology on the shop

floor wasn’t always as easily accessible

and widespread as it is today.

Since document control software has

become widely adopted, however, EWIs

have made their way into the manufacturing

environment. EWIs have improved

the way supervisors and operators build

products, and the way they interact with

engineers and maintenance personnel.

The technology enables a centralized,

standardized, and automated document

management system, and can be found on

most modern manufacturing shop floors.

In addition to improving communication

and collaboration on the shop floor,

streamlining EWIs mitigates many of the

traditional risks associated with changing

a work order. In the past, an engineering

change may have been ordered, but never

completed or at least never communicated

to the appropriate personnel once

completed. With automated workflows,

notifications can be triggered to ensure

the process is completed and the appropriate

personnel are notified. Workflows

can also ensure that the right instructions

are being followed on time and in the

context of the manufacturing process.

As the use of simulation and 3D visualization

software becomes more prevalent,

moving from engineering onto the shop

floor, EWIs are becoming an even more

effective tool. By integrating EWIs with

this technology, an operator can watch each

step of a process played out via animations.

In some cases, operators and supervisors

are trained to actually make changes and

improvements to these processes in real

time rather than waiting for an ECO.

With the continuous advancement

of technology, we expect to see further

integration between plant and process

design, 3D visualization, simulation software,

workflow software, manufacturing

execution systems, and electronic work

instruction software.

The role of EWIs

Increasingly, modern manufacturing

operations management (MOM) platforms

offer EWIs as an application within

a broader portfolio of applications that

integrate via the same software platform.

Tell your plant’s success story at 2014 event

As part of the 2014 Global Automation

& Manufacturing Summit,

Control Engineering and Plant

Engineering are looking for manufacturers

who want to share their success

stories with a global manufacturing audience.

They are issuing a Call for Presentations

for the 2014 Summit.

Control Engineering and Plant Engineering,

in partnership with Hannover

Fairs USA, will present the 2014 Global

Automation & Manufacturing Summit on

Tuesday, Sept. 9, 2014, at the Industrial

Automation North America Show, part of

IMTS 2014 in Chicago.

Building off the success of the inaugural

2012 event, the 2014 Global

Automation & Manufacturing Summit

will feature success stories from manufacturing

around the country.

Submissions for presentation can

include Word documents, videos, Power-

Point presentations and any other content

you think will be helpful in evaluating

your plant for inclusion in the 2014

Summit.

Go to www.plantengineering.com/

summit for the form to submit to your

proposal today. Proposal submissions

are due by Dec. 20, 2013.

Standardization on the MOM platform

facilitates the sharing of information and

workflows, and is often a driver of greater

collaboration capabilities in globally

distributed manufacturing environments

and even between functional units.

Eight benefits of EWIs

Moving from paper-based work

instructions to EWIs, there are many

benefits. When accounting for the

centralization, standardization, and

automation capabilities offered by

today’s MOM software platforms, those

benefits increase dramatically. Below are

eight ways EWIs are improving shop-floor

operations and making manufacturers

more effective:

1. Reduced downtime: Because communication

is easier with an electronic

routing and delivery system, less time is

required to take maintenance actions or

make engineering change orders.

2. Stronger communication: A centralized

document management system

enables greater ability to share documents

within the manufacturing environment,

across facilities, and between

functional units. Stronger communication

creates fewer errors.

3. Closed-loop manufacturing and quality processes: With a centralized platform, EWI/ECO content and data can be more easily shared with corrective and preventive action management and audit management processes. 4. Closed-loop manufacturing and engineering processes: With a centralized platform, EWI/ECO content and data can be more easily shared with the failure more and effects analysis processes. 5. Reduced waste/scrap: The ability to communicate and collaborate with engineering more effectively helps to improve first-time quality and reduce waste in the manufacturing environment. 6. Easier communication of regulatory changes: Because many industries

face dynamic regulatory environments, EWIs help to quickly communicate changes required for shop-floor processes and validate that personnel have been made aware of and are following them. 7. Faster new product introduction process: Streamlining communication and collaboration between manufacturing and engineering reduces the time required to develop, test, and build new products. 8. Reduced risk and improved efficiency: With automatic notifications triggered for both shop-floor and engineering workers, the likelihood of a non-conformance or compliance issue is much lower. P E Mike Roberts is a research associate at LNS Research.

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