No PLAGIARISM, Due 0700am centeral time on 11/30/16

Topic Outline

I. Leadership

A. The meaning and concept of leadership

B. Understanding what it takes to become a leader

C. Impact of leadership

II. Characteristics of an effective leader

A. Communication

B. Reliability

C. Dedication

III. Team conflict management/Team Communication

A. Resolving Team Conflict

· Prepare for Resolution

· Acknowledge the conflict

· Discuss the impact

· Agree to a cooperative process

· Agree to communicate

B. Understand the Situation

· Clarify positions

· List facts, assumptions and beliefs underlying each position

· Analyze in smaller groups

· Convene back as a team

· Reach Agreement

C. Team Communication

· Cohesiveness

· Sharing

· Professional Development

IV. Conclusion

A. Identify and re-state the main idea

B. Wrap up your ideas