No PLAGIARISM, Due 0700am centeral time on 11/30/16

Team conflict management/ Team Communication

Resolving Team Conflict

· Prepare for Resolution

· Acknowledge the conflict

· Discuss the impact

· Agree to a cooperative process

· Agree to communicate

Understand the Situation

· Clarify positions

· List facts, assumptions and beliefs underlying each position

· Analyze in smaller groups

· Convene back as a team

· Reach Agreement

Team Communication

· Cohesiveness

· Sharing

· Professional Development

When a team is having conflict you have to acknowledge the issue in order to resolve the problem; by acknowledging the issue you will be able discuss the impact that the conflict is having on the group. Everyone in the group should agree to cooperate with finding a solution to end the conflict in order to get the group’s mission accomplished. In order for the process to work everyone will need to keep the line of communication open, with an open line of communication the team will need to come to an understanding of what the conflict is about. Everyone will not have the same perspective, so everyone should at least respect and acknowledge each of the team members’ opinions. Take everyone’s input and list facts, assumptions and beliefs underlying each position; once this is broken down go into smaller groups and analyze and dissect each position presented. By considering the facts, assumptions, beliefs and decision making that lead to other people's positions, the group will gain a better understanding of those positions. After the group dialogue, each side is likely to be much closer to reaching agreement. Now that all parties understand the others' positions, the team must decide what decision or course of action to take. With the facts and assumptions considered, it's easier to see the best action to take and reach an agreement. After reaching an agreement the team can work on having better communication skills which will build cohesiveness within the team; when team communication skills are strong, it raises the chance that good ideas and the best practices will be shared openly and lead to both personal and professional development.

Websites I used.

http://www.mindtools.com/pages/article/newTMM_79.htm

http://smallbusiness.chron.com/importance-team-communication-skills-3079.html