Week 6 - Discussion 1 - HR Dev & Change

Week 6 Discussion 1 Template

Choosing a Manager

Do you think a team will be happy with a manager who shares a good rapport with the team members but is unable to help them during crunch situations? Or will a team be better off with a manager who does not mix well with people but is always able to help the team members? Consider a third situation in which the manager shares a good rapport with the team members and is also able to help solve their problems. Obviously, the third situation is a win-win situation. To achieve a win-win situation, a manager must be able to fuse the business strategy with technology, the organizational structure, and available resources. To do so, the three basic required skill sets for a manager are interpersonal skills, technical skills, and conceptual skills. These three skill sets allow a manager to make spur-of-the-moment decisions, soothe disturbances among team members, and disseminate information, wherever required, to ease the workload.

Scenario: You have to hire a manager to supervise the call center in your organization. There are two candidates vying for the position. One has strong interpersonal skills; the other has strong technical and project management skills.

Post by Day 3 a substantive response of approximately 200–250 words that is an analysis of the hiring scenario, including addressing the following:

· Which of these skills is more important?

· For the selected candidate, what type of management development program would you use to strengthen the area of improvement?

· Justify your responses.

Be sure to support your work with specific citations from the Learning Resources and any additional sources.

Below are three UNRELATED EXAMPLES of how to cite within a paragraph in APA format. You need to cite resources in your Assignment to support and justify your thinking:

Haag and Cummings (2003) base their information on their experience and concepts of IT at the time, and...

The authors base their information on their experience and concepts of IT at the time, and... (Haag & Cummings, 2003).

The authors base their information on their experience and concepts of IT at the time. They stated that “…IT is the most important aspect that needs attention by upper management” (Haag & Cummings, 2003, p. 89).

Now, draft your response of at least 200–250 words below:

After you have finished addressing all elements of the Discussion prompt, do not forget to include your references in APA format. You will need to write the references to any resources that you cite in your Discussion Response. Below are examples of references, including your course text. When complete, please copy and paste your response in the appropriate thread in the Discussion Forum.

References

Blanchard, P. N., & Thacker, J. W. (2013). Effective training: Systems, strategies, and practices (5th ed.). Upper Saddle River, NJ: Pearson Prentice-Hall.

Below are UNRELATED REFERENCES from a journal, a newspaper, and website. These references are only intended to illustrate correct APA formatting:

Ismail, A., Mohamad, M. H., Mohamed, H. A.-B., Rafiuddin, N. M., & Zhen, K. W. P. (2010). Transformational and transactional leadership styles as a predictor of individual outcomes. Theoretical and Applied Economics, 17(6), 89–104.

Porter, E. (2014, May 13). The politics of income inequality. The New York Times. Retrieved from http://www.nytimes.com/2014/05/14/business/economy/the-politics-of-income-inequality.html?module=Search&mabReward=relbias%3Ar%2C%7B%222%22%3A%22RI%3A18%22%7D

Walmart. (n.d.). Our business. Retrieved from http://corporate.walmart.com/our-story/our-business/

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