Week 5 - Discussion 2 - HR Dev & Change

week05_chapter10ppt.pptx

Home >Human Resource Management homework help >Week 5 - Discussion 2 - HR Dev & Change

Chapter 10

Key Areas of Organizational Training

Outcomes From an Effective Orientation

Reduced anxiety	A better understanding of expectations Getting to meet coworkers
Reduced role ambiguity	Opportunity to know what is required on the job Comfort asking supervisor and co-workers questions
Improved job performance	Better understanding of job requirements Comfort asking for assistance
Reduced turnover	Evidence shows effective orientations reduce turnover.
Higher Commitment	Evidence shows effective orientations increase job involvement and commitment to org. values
More effective organization	All of the above lead to a more effective organization

Advantages of an Effective Diverse Workforce

Better reputation	More people applying for jobs = more qualified employees More qualified employees = more effective workforce
Lower Costs	More diverse organizations have lower turnover Lower legal costs due to discrimination claims
Higher Market Share	Better understanding of diverse markets and better acceptance by diverse populations
Improved problem solving	Diverse employee backgrounds and experiences lead to more solutions and more creative solutions.

10 Ways to Keep Diversity Important (1st 5)

Develop and implement diversity refresher training

Create a Diversity Council and publicize its activities

Invite managers to the Diversity Council meetings

Address all diversity related concerns in a timely manner

Monitor diversity metrics; praise successes and investigate failures

10 Ways to Keep Diversity Important (2nd 5)

Ask managers to report diversity activities on a monthly basis.

Periodically remind supervisors of guidelines related to employment decisions.

Publicize diversity holidays

Have diversity articles in company newsletter

Set up a diversity booth at company picnics

Strategies for Dealing with Sexual Harassment

Develop a clear policy

Get support from the top

Provide training to everyone

Evaluate training: Test for knowledge

Periodically provide refresher training

Investigate complaints quickly

Keep information confidential

Provide severe punishment to anyone violating policy

What Experts Suggest is Necessary to Include in a Sexual Harassment Policy

Indicate a strong opposition to sexual harassment.

Define sexual harassment using examples that employees will understand.

Provide a procedure for reporting sexual harassment in a way that protects the person reporting.

Indicate all reported incidents will be investigated quickly and discretely.

Provide levels of discipline that could be meted out to violators, up to and including dismissal for serious offences.

State that no retaliation for reporting sexual harassment incidents will be tolerated.

7 Common Factors of Effective Teams

Clear sense of direction

Members with the talents necessary to achieve the team’s purpose

Clear and enticing responsibilities

Reasonable and efficient operating procedures

Constructive interpersonal relationships

Active reinforcement systems

Constructive external relationships

Be sure to indicate getting the training is because of the trainees importance

Use a non-pejorative title for the training

Schedule training on company time.

Phrase comments around “improving” rather than “learning how to” read or write.

Enactive mastery (successful practice) is the best way to improve self-efficacy.

Design the training to create early and frequent success.

How to successfully implement Literacy Training

Improved employee self efficacy

Improvement in morale

Drop in error rates

Improvement in health and safety

Outputs of improving Literacy of workforce