4 pages

Assignment 8- DUE SUNDAY IMPORTANT: It is expected that you will use business style writing, third person, with clear and precise examples, not generalities. No use of first person, as if you are having a conversation or speaking. Eschew the style you use for emails at your work place. Deviation from this will move your score close to a ZERO. Knowledge Management  Hansen, Morten T., Nohria, Nitin; et al., “What’s Your Strategy for Managing

Knowledge?” Harvard Business Review, Mar/Apr 1999, Vol. 77 Issue 2, pp. 106-117.  Davenport, Thomas, et el, “Data to Knowledge to Results: Building and Analytical

Capability”, California Management Review, 2001, 43(2).

In “ What is your strategy for Managing Knowledge”, the authors discuss two types of Knowledge management. If you were in charge of Office of the Knowledge Management Consulting Service (a fake name) for Salem State University, which strategy would you follow and why? Use the characteristics of the strategy to make your argument. Pages 2

Davenport Article, “ Data to Knowledge….”. Do you agree with the premise of the

article- ..some data analysis can be automated and decision can be made actionable without human intervention but only for routine and structured processes. If yes, then define a particular business process or routine first and then argue from that perspective. Pages 2 Instructions: Upload as a word document. On top of every word document make a header ( from the menu goto  View headers/footers), and put in the following a) your full name beginning with you last name first b) the class and the section that you are enrolled in c) the name/number of the assignment. Make sure that your font is set to Times New Roman, size 12. double spaced. Page margins are to be set at (top and bottom 1”; left and right 1.25”). Due Date: Assignment due –Sunday, 12 midnight (11:59 pm to be precise).