project PPT

ISEM 580 Project 1 Description Organization: Team of 3 – 5 people depending on size of the class. 100 Points Each team will pick one of the ITIL processes. It may be one we studied on a new one that is of interest to you. Using the Internet, search for at least one case study per group member. Below is just a sample of the case studies that are easy to find.

ISEM 580 Project 1 Description Organization: Team of 3 – 5 people depending on size of the class. 100 Points Deliverable: The team should develop a combined MS Word document that presents a high level view of each person’s case study.

Example discussion points:

 Lessons learned in case study

 Was it successful use of ITIL?

 Were there cost savings?

 Were there hurdles or obstacles to implementation?

 Would you recommend attempting this same process?

The team will then summarize the findings from each person’s case study in a PowerPoint presentation or slides to be presented in class. Grading criteria 70 points

 Meeting the specifications of the deliverable, above.

5 points

 References stated 10 points

 Classroom presentation