| Process Design Aspect | Legos | Custom Made shoes | Gasoline | Bricks | Dental Services | Banking ATM | Carwash |
| When deciding what process will be used to make the product or deliver the service indicated, what is the focal point of the design of the process? In other words, what will decide the steps that are in the process? |
| Process design approach - what is the process design approach used? |
| Process Performance Measurement – How is the manufacturing or service delivery process measured? What is the unit of measurement? |
| Factory/Service location - where is the product made or service delivered. Why is this location suitable? |
| Facilty/Service layout - what is important about how the production or service delivery location is laid out? |
| Scheduling - tell us special scheduling considerations |
| Workforce – What are key considerations for the workforce that makes the product or delivers the service? |
| Quality – How Is quality determined? |
| Capacity – How is capacity determined? |
| Inventory – What important aspects of inventory must be considered? |
Tomyb4
processdesignmatrix.xlsx
