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lectures.ziplectures/Lecture 1 - Introduction%3B Design and Organization of Health Service Organizations and Systems.ppt
OVERVIEW
Why this class?
What are the pressing issues?
- Rapid expansion of health care industry
- General lack of business and financial background(s)
- Rising health care costs
- Efforts to control costs
- Control issues and ethics
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DEFINITIONS
Health
Health Care
Health Services
Health Services Organizations (HSO’s)
Health Systems
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state of complete physical, mental, and social
well-being, and not merely the absence of disease or infirmity”
SPENDING
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FOR WHAT?
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RISING HEALTH CARE COSTS
Life expectancy has increased 3 years but costs of medical care have increased X6
- Technology and Prescription Drugs
- Aging population
- Chronic disease
- Payment (reimbursement) systems
- Lawsuits & the Uninsured
- Administrative costs
EMERGING INFLUENCES IN HEALTHCARE
The Workforce
- What people do
- Available staff in health care
The Customers
- Satisfaction
The Technology
The Economics
The Regulators
The Communication
SATISFACTION
ORGANIZATIONAL DESIGN
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