Organizational Behavior

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variables_ob.docx

· Behaviour is how you act on things, while an attitude is a state of mind- how you think or feel..

1. The Dependent Variables :

A response that is affected by an independent variable. It is the key factor that needs explanation. Dependent variables include :

· Productivity: when goals are achieved at the lowest cost, i.e. being efficient and effective.

· Absenteeism: the failure to report to work. It is a huge cost and disruption to employers.

· Turnover: voluntary and involuntary permanent withdrawal from an organization. It results in increased recruiting, selection and training costs.

· Deviant Workplace Behaviour: voluntary behaviour that violates significant organizational norms and in so doing threatens the well- being of the organization or its members, also called antisocial behaviour or workplace incivility and is usually a response to dissatisfaction.

· Organizational Citizenship Behaviour: is a discretionary behaviour that is not part of an employee’s formal job requirements, not necessarily promoting effectiveness of the organization but going beyond expectation.

ALL THESE VARIABLES ARE CONSIDERED BEHAVIOURS

· Job Satisfaction: it represents an attitude rather than a behaviour and refers to a positive feeling about one’s job resulting from an evaluation of the job’s characteristics. Satisfied employees are more productive.

2. The Independent Variables:

The presumed cause of some change in a dependent variable. (the major determinants of dependent variables)

· Individual Level Variables: understanding individuals and understanding their differences, since they impact behaviour in groups and organization.

· Group Level Variables: group behaviour is the sum total of all individuals acting in their own way, yet people’s behaviour in groups is different from their behaviour when alone.

· Organization Level Variables: organizations are the sum of their individuals and groups, adding formal structure and processes such as change, HR policies, internal culture, organization design…