Organizational Behavior
· Behaviour is how you act on things, while an attitude is a state of mind- how you think or feel..
1. The Dependent Variables :
A response that is affected by an independent variable. It is the key factor that needs explanation. Dependent variables include :
· Productivity: when goals are achieved at the lowest cost, i.e. being efficient and effective.
· Absenteeism: the failure to report to work. It is a huge cost and disruption to employers.
· Turnover: voluntary and involuntary permanent withdrawal from an organization. It results in increased recruiting, selection and training costs.
· Deviant Workplace Behaviour: voluntary behaviour that violates significant organizational norms and in so doing threatens the well- being of the organization or its members, also called antisocial behaviour or workplace incivility and is usually a response to dissatisfaction.
· Organizational Citizenship Behaviour: is a discretionary behaviour that is not part of an employee’s formal job requirements, not necessarily promoting effectiveness of the organization but going beyond expectation.
ALL THESE VARIABLES ARE CONSIDERED BEHAVIOURS
· Job Satisfaction: it represents an attitude rather than a behaviour and refers to a positive feeling about one’s job resulting from an evaluation of the job’s characteristics. Satisfied employees are more productive.
2. The Independent Variables:
The presumed cause of some change in a dependent variable. (the major determinants of dependent variables)
· Individual Level Variables: understanding individuals and understanding their differences, since they impact behaviour in groups and organization.
· Group Level Variables: group behaviour is the sum total of all individuals acting in their own way, yet people’s behaviour in groups is different from their behaviour when alone.