Frankagain
Selecting New Employees
Chapter 6
Selecting New Employees
Selection is the process of choosing the best qualified applicant recruited for a job.
Essential functions
Fit
Alignment to strategy
Competitive advantage
Selecting New Employees
A Poor Selection Process Can Result In:
Wasting time and money
Reduced productivity
Negligent hires
The company can be held liable in negligent hiring.
Selecting New Employees
Steps in the Selection Process
Selecting New Employees
Steps in the Selection Process (Part II)
Selecting New Employees
Looking for “Fit”
Personality-job fit
Ability-job fit
Person-organization fit
Selecting New Employees
Legal Issues – Uniform Guidelines
What qualifies as an “employment test”?
Any test or other selection procedure that is used as a basis for any employment decision.
Employment decisions include hiring, promotion, demotion, membership (for example, in a labor organization), referral, retention, and licensing and certification, training, transfer, etc.
Employment Tests
To be non-discriminatory, employment tests must be:
Valid
Reliable
Test-retest
Inter-rater
Preliminary Screening
Applications and Resumes
Select out based on fit to job specifications.
ATS
Information will also be verified to detect fictitious or misleading information and to protect the organization against negligent hiring claims.
Pre-employment Inquiries
Legal Landmine!!!
Pre-employment inquiries – all information requested on job applications and during interviews must be non-discriminatory.
Job-related, business necessity, BFOQ
Put Your Money Where Your Mouth Is….
If the EEOC investigates a complaint about an employment test being discriminatory, the organization has to prove the selection procedure is valid for that particular job.
Employment Testing and Legal Issues
Polygraph tests – Employee Polygraph Protection Act (EPPA) makes it illegal to use a polygraph, but has two primary exceptions.
Genetic testing – Genetic Information Nondiscrimination Act (GINA) protects people from discrimination by health insurers and employers on the basis of their DNA information.
Drug testing –– For workplace safety and productivity; must be either “random” or “universal”.
Employment Testing and Legal Issues
Skills tests – must measure ability to apply a particular, job-related knowledge set.
Personality tests – measure psychological traits or characteristics to determine job-related suitability for a specific job.
Interest tests – measure intellectual curiosity and motivation in a job-related field.
Cognitive ability tests – assess job-related aptitude.
No IQ tests.
Honesty/integrity tests – can be written or polygraph.
Carrie Mathieson kinds of jobs can require polygraph.
Physical Tests
Ensure applicants are capable of performing jobs as defined by the job specification and description.
Physical skills tests
Work samples
Assessment centers
Simulations
Physical exams
Directly related to the essential functions
Cannot be made conditional to an offer.
Selection Interviews
Usually the most heavily weighted.
Allow candidates to learn more about the job and organization.
Allow managers to assess relevant skills and abilities about a candidate that cannot be obtained from other tests and to check the accuracy of the application/resume.
Types of Interviews
Structured interview
Semi-structured interview
Unstructured interview
Interview Process
Types of Questions
Closed-ended
Open-ended
Situational
Behavioral
Follow-up/probing
Can Ask, Can’t Ask…
Abbreviated list ;)
What Can I Check…
Background Checks
Are needed to help prevent negligent hiring.
Credit checks.
Criminal background checks.
Reference checks.
Web searches.
Social media is fair game
Selecting the Candidate
Multiple-hurdle selection model
Compensatory selection model
Cautions During Selection
Rushing.
Stereotyping.
“Like me” syndrome.
Halo and horn effects.
Premature selection.
$$$Make an Offer!$$$
Short List
Who can best do the job?
Who is the best fit for our organization?
Have I considered any diversity concerns?
Contact the best candidate and offer the position.
If the candidate refuses, or accepts and then declines, offer the job to the next-best candidate.
Failed Search