Due today

Quiz Instructions

Go to these web sites, http://www.forbes.com/pictures/emig45ilem/navigating-the-new-workp/ (Links to an external site.) and http://www.dartmouth.edu/~ombuds/resources/communication.html (Links to an external site.) and review the information provided about communicating across generations and personal communication.

After you have reviewed that information take the quiz.

Question 12 pts

What are 3 ways to prepare yourself for effective interpersonal communications? Explain why each is important.

Question 22 pts

What are 4 ways to listen effectively. Explain why each is important.

Question 32 pts

What does this mean and why does it matter, "What kind of data would make me change my mind?"

Question 42 pts

Why is it important to be respectful and what are ways to be respectful?

Question 52 pts

What are ways that you can use to validate a person's feelings without agreeing or disagreeing with the content of their concerns and give a brief explanation of each? Include what you want to avoid.

Question 62 pts

What are the names of the different generations currently in the work force?

Question 72 pts

Veterans and baby boomers prefer what medium of communication? While Millennials prefer what mediums?

Question 82 pts

What is the best method to communicate across generations?

Question 92 pts

What are the basic motivating factors for the different generations?

Question 102 pts

Why do you think it is important to not take miscommunications between the generations personally and how can you decrease the chances for miscommunication?