Rism Mangement and Communications

Risk Management Version 2

1. Identify and describe a recent crisis or controversy that has gone viral and escalated on Facebook, Twitter, and/or YouTube. What characteristics of Stage Two did you observe? What are the lessons for organizations?

Your response should be at least 250 words in length.

Describe how the spotlight is shining squarely on the incident in Stage One. What are the key characteristics of this stage, and how are they manifested in both the traditional, mainstream, and social media? Include two recent examples to illustrate your response.

Describe the media focus during Stage Two of crisis reporting. What actions should organizational leaders take during Stage Two to ensure correct and accurate information is being communicated to the public?

1. Describe what is meant by the term "issue link". Provide an example of this phenomenon related to a crisis that you are familiar with.