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The rationalization process is the practical application of knowledge to achieve a desired end. It leads to efficiency, coordination, and control over both the physical and the social environment. It is a product of "scientific specialization and technical differentiation" that seems to be a characteristic of Western culture (Freund, 1968). It is the guiding principle behind bureaucracy and the increasing division of labor. It has led to the unprecedented increase in both the production and distribution of goods and services. It is also associated with secularization, depersonalization, and oppressive routine. Increasingly, human behavior is guided by observation, experiment and reason (zweckrational) to master the natural and social environment to achieve a desired end (Elwell, 1999). Freund (1968: 18) defines it as "the organization of life through a division and coordination of activities on the basis of exact study of men's relations with each other, with their tools and their environment, for the purpose of achieving greater efficiency and productivity." Weber's general theory of rationalization (of which bureaucratization is but a particular case) refers to increasing human mastery over the natural and social environment. In turn, these changes in social structure have changed human character through changing values, philosophies, and beliefs. Such superstructural norms and values as individualism, efficiency, self-discipline, materialism, and calculability (all of which are subsumed under Weber's concept of zweckrational) have been encouraged by the bureaucratization process. Bureaucracy and rationalization were rapidly replacing all other forms of organization and thought. They formed a stranglehold on all sectors of Western society:
It is horrible to think that the world could one day be filled with nothing but those little cogs, little men clinging to little jobs and striving toward bigger ones--a state of affairs which is to be seen once more, as in the Egyptian records, playing an ever increasing part in the spirit of our present administrative systems, and especially of its offspring, the students.
This passion for bureaucracy ...is enough to drive one to despair. It is as if in politics. . . we were to deliberately to become men who need "order" and nothing but order, become nervous and cowardly if for one moment this order wavers, and helpless if they are torn away from their total incorporation in it.
That the world should know no men but these: it is in such an evolution that we are already caught up, and the great question is, therefore, not how we can promote and hasten it, but what can we oppose to this machinery in order to keep a portion of mankind free from this parceling-out of the soul, from this supreme mastery of the bureaucratic way of life.(Note )
Rationalization is the most general element of Weber's theory. He identifies rationalization with an increasing division of labor, bureaucracy and mechanization (Gerth and Mills, 1946). He associates it with depersonalization, oppressive routine, rising secularism, as well as being destructive of individual freedom (Gerth and Mills, 1946;Freund, 1968) .
Ref: Verstehen: The Sociology of Max Weber by Frank Elwell, Rogers State University, available @http://www.faculty.rsu.edu/users/f/felwell/www/Theorists/Weber/SocOfWeber.htm