answer reading question 3

Mirabelli Questions

1. What are the “in-person” services which Mirabelli names? Can you name some more professions like these? Have you ever had a job which would be labeled an “in-person” service?

2. How does Mirabelli (with the help of Hull) define literacy? How does this definition differ from your previous understanding of literacy?

3. What methods does Mirabelli use in his ethnographic studies?

4. What are the genres Mirabelli discusses in his article?

5. What specific knowledge (or literacies) must a waiter/waitress have in order to do well in the industry?

6. What does full station mean? Which of Swales’ six characteristics does this fit into?