Course: HCA-360
Date: 09/25/2016
Instructor:
Chapter 11 questions
11–1. What are some of the critical success factors in HMIS implementation?
11–2. Why is careful planning so important to HMIS implementation?
11–3. With respect to HMIS staffing, what are some of the major concerns for HMIS planners?
11–4. Describe some useful tools in HMIS implementation project management.
11–5. Why is end-user involvement important in HMIS implementation? How can end-users
be more involved in the process?
11–6. What are the key concepts underlying IT services management? Why are these various
concepts important, and how do these relate to the HMIS post-implementation stage?