resume

FIRST NAME LAST NAME

909-999-9999 [email protected] CITY, STATE

SUMMARY OF QUALIFICATIONS____________________________________________________

Recruitment and Selection processing skills

Analytical problem solver

Good communication and organizational skills

Bilingual (English and Spanish)

Quick learner and pays attention to detail

RELATED COURSES______________________________________________________________

· Industrial Psychology

· Test and Measures

· Management and Organizational Behavior

· Experimental Psychology

· Experimental Psychology: Industrial and Organizational

· Psychological Statistics

· Personality

· Learning and motivation

EDUCATION____________________________________________________________________

BACHELOR IN INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY EXPECTED GRADUATION: Fall 2016

California State University, San Bernardino

WORK HISTORY_________________________________________________________________

Student Assistant (Research) - University Enterprise Corporation, CSUSB Summer 2016

Alternate Media Student Assistant- Services to Students with Disabilities, CSUSB 2015- 2016

Care Giver- Emeritus Assisted Living, San Dimas 2009-2014

INTERNSHIP HISTORY____________________________________________________________

Everwell Power by Aflac Summer 2016

PROFESSIONAL EXPERIENCES______________________________________________________

Internship

· Recruitment Outreach

· Selection process

· Set up interviews

· Assisting with benefit issues

· Directing Phone calls

Research

· Recruiting participants for studies

· Analyzing qualitative and quantitative data

· Organizing and filing data

· Content analysis

· Searching through periodic article for scales

· Sorting through data to find similar themes/categories

· Created Surveys using Survey monkey and Qualtrics

Conferences

· Presented poster on Qualitative Data at the Western Psychological Association (WPA) conference (2016)

Administrative

· Answering and directing phone calls

· Organizing files and important documents

· Assist with day to day administrative and operational problems

· Updating and organizing contact sheets

· Use problem solving skills to assist with new office management

Communication

· Studied abroad to understand international marketing tactics used by Ireland Chamber of commerce

· Reporting to family member’s as well as supervisors on the patients current state

· Reporting any new change of behavior to nurses

· Daily skin inspections for any unknown bruises or wounds

· Communicating with other departments about changes in the patients’ health

· Communicate with students about the services provided by our department

· Keep a daily report on the status of my work flow

· Assist with filing documents and making copies

Leadership

· Trained an average of 4 new care givers on patient care

· Monitored the department phone and directing call where they were needed

· Monitored nurses station: Answering patient call lights, assisting family members, and directing family and medical phone calls

· Collaborated with administrative staff to generate and distribute meeting agendas

Customer Service

· Construct daily work schedule to manage and care for six to eight patients

· Organize and provide work flow based on patient care needs

· Assisting participants with questions about event/program

· Recommending program according to customers’ requests

· Organizing staff at food stand to make lines run more efficiently

· Fast paced environments

· Entering Data for students

· Registering and guiding participants at events

COMPUTER SKILLS_______________________________________________________________

Microsoft word: Write reports, research projects, and make DOCs into RTF files for accessibility.

PDF: Used to make digital books accessible to people with poor vision by using OCR and touch up reading order.

Excel: Make spread sheets, inputting data, report on work progress, and make schedules.

PowerPoint: Create presentations.

SPSS: Used for data analysis.

Survey Monkey and Qualtrics: Used to create surveys.

Dragon: Used to assist students who need assistance with reading and typing.

Wynn: Used to assist students with reading while testing.