quick mutiple choice and short answer

Question 1

____________ are formally-defined, standardized processes that involve day-to-day operations.

Kinetic processes

Dynamic processes

Unstructured processes

Structured processes

Question 2

A private internet that is used exclusively within an organization is called a(n) ____________ .

server

Ethernet

intranet

cloud

Question 3

Process ____________ is a measure of how well a process achieves organizational strategy.

reliability

efficiency

conformance

effectiveness

Question 4

Computers that reside in different geographic locations are connected using a(n) ____________ .

XML

WAN

LAN

URL

Question 5

____________ is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform.

Business process reengineering

Enterprise resource planning

Customer relationship management

Enterprise application integration

Question 6

Explain what is meant by CRM and explain the primary purpose of a CRM system. Use examples to support your answer. Your response should be at least 200 words in length.

Question 7

Explain what is meant by computer network and describe the various types of networks. Your response should be at least 200 words in length.

Question 8

Research an ERP system or an ERP software application, and address the following:

· In your own words, define enterprise resource planning (ERP).

· Provide the name of the ERP system or the ERP software application you researched along with a web link to the resource.

· Briefly discuss the ERP system or the ERP software application and include how this resource can help an organization manage important aspects of its business.

Your response should be at least 200 words in length.