THIS IS A DUPLICATE

Dr. Thomas Philippe

Process and Waste Audit Review

As earlier noted in the past two papers, student improvement online learning grades process begins in the learner’s mind where one mentally conceives the idea of behavior change The student later searches all the available options guided by the objectivity of the specific course they want to improve his/her grade. After reading and researching preparing to take exams and assignments, questions or live discussions through the web. Proper technology must be available in place to create a good platform of communication and research. Student is expected to see an improvement in his/her grades to interact with other classmates and perform researches that prepare them for the faculty assessments helping to close the knowledge gap. After passing the examinations satisfactorily the student qualifies for a better grade.(Gonzalez Aleu & Van Aken, 2016).

The process enjoys several stakeholders who include the faculty that is charged with the core mandate of establishing appropriate coursework, evaluating students and preparing them for examinations. Another stakeholder is the student who remains the backbone of the process since without then learning cannot occur. Parents are necessary stakeholders whose role becomes obsolete especially when the student is self-sponsored. The n college is another stakeholder that serves as a back bone of the process. Lastly, the local business representative of the job market seeks to describe the expectations they accord each student before embracing them as employees.

The waste audit on the other hand, exposed several areas that need attention since the process had many underutilized resources under the different categories of waste audit. It is important to note that, as highlighted in the second paper, the wastes are mostly responsible for the process inefficiencies that basically leave a negative impact. With each team member aware of the waste audit outcome it is necessary at this point to create a mini kaizen event aimed at improving the process (Liu, Asio, Cross, Glover & Van Aken, 2015).

Kaizen Event

Statement on what everyone seeks to achieve with the Kaizen

The current student online process is tedious and ineffective. This is because the students meet challenges early in the process until the end. For instance, the search for a course is complicated by the fact that the institution’s portal uses the push approach to market the courses it offers. All the relevant stakeholders are committed toward making the learning process efficient and effective. All the stakeholders intend to utilize the Kaizen in order to minimize the wastes experiences across the process.

Conditions that everyone wants to achieve

Key stakeholders seek to achieve the following:

· Easy to navigate notes folder

· Prompt communication with other students and instructors.

· Better time management

· Proper utilization of technology resources for researches.

· Motivation to see goal achievable.

Potential actions to take for improvements

· Re-watch all the presentations and lectures available in the course.

· Read all the article and take note.

· Involving all the relevant stakeholders in the process for feedback and good progress

· Enlightening every process owner on the waste audit outcome for better efficiency

Implementation plan

For successful implementation of the Kaizen, adequate planning is necessary. Notification of the professor will be important so that the process can be verified and any necessary logistics made. Without the backing of the external component as Family or Professor then some activities might fail. Involving all the stakeholders will be very necessary just as training them on the importance of the Kaizen event. Proper commitment and teamwork are all necessary since the event cannot succeed without every stakeholder’ dedication (Kenyon & Sen, 2015). A team leader will be selected to guide the team through the implementation of the findings. Leaders will not be supposed to act like bosses but instead to guide the team through the obligations and the set procedure. The leader will also keep the team members well versed with the agenda. A team sponsor will also be appointed to help the implementation group to overcome all the challenges. The sponsor will also guide the student appropriately regarding the procedure. The sponsor will also ensure that the implementation team works uninterrupted until the end. A team facilitator will also be identified to ensure that the stakeholders work together in harmony. The planning will also entail identifying all the other key players who would help the process succeed whether internally or externally. Once the team is made, redefinition of the process will be done and then every member will be ready to work on their specific obligations (Kanaganayagam, Muthuswamy & Damodaran, 2015).

How these actions impacted performance measures for this process

Lessons learned during this kaizen event

The kaizen mini event has taught me that every stakeholder has a degree of importance in the improvement of a process. It is necessary to form an implementation team comprising of specific role players so that the process can succeed. Small inputs to the process can seemingly impact greatly on any process as a whole, a fact that necessitates constant review of any procedure. Every process can be improved through the utilization of few resources that may not necessarily cost money.

References

Gonzalez Aleu, F., & Van Aken, E. M. (2016). Systematic literature review of critical success factors for continuous improvement projects. International Journal of Lean Six Sigma, 7(3).

Haun, J., Mothersell, W. M., & Motwani, J. (2015). Implementing Kaizen in the Workplace: A Case Study. International Journal of Management & Behavioural Sciences (IJMBS), 6, 321.

Kanaganayagam, K., Muthuswamy, S., & Damodaran, P. (2015). Lean methodologies to improve assembly line efficiency: an industrial application. International Journal of Industrial and Systems Engineering, 20(1), 104-116.

Kenyon, G. N., & Sen, K. C. (2015). Process Improvement Methods and Tools. In The Perception of Quality (pp. 119-140). Springer London.

Liu, W. H., Asio, S., Cross, J., Glover, W. J., & Van Aken, E. (2015). Understanding team mental models affecting Kaizen event success. Team Performance Management, 21(7/8), 361-385.