I neeed help with HR Unit 5 IP

Human Resource Investment

Sandra Fitzhugh

American InterContinental University

Abstract

The McKesson company is ranked 5th in healthcare while providing good patient care and lowering distribution cost by fortune 500. The company prides itself on its branded and generic medicines. McKesson goal is to integrate clinical knowledge and technology to bring about a better work environment through quality health care services.

Employee Engagement Strategies

The McKesson company understand that employee engagement is serious and understand that an engaged employee will be more productive thus pushing the company forward towards the overall goals. There are several ways in which McKesson has accomplished this. Listed below are a few incentives put in place.

· Comprehensive Health Insurance with Assessments

· Smoking Cessation Classes

· Weight and Nutrition Programs

· Gym Memberships

· Employee Communication through Social Media

· 401 Retirement (matches employees 100% for first 3%)

· Purchasing company Stock at 15% Discount

The company has 600 training classes to enrich current job skills that employees currently have to expand on their knowledge to help with career advancement. According to the employee’s survey, 97% of employees were happy to be working for McKesson and 89% of the employees were fully supportive of the companies principles. While 54% of employees have been with the company for five years or more the company contributes this to the good development of employee performances, open communication between manager and employees, and the recognition of individual contributions. A safe and healthy work environment is also important from the warehouse to the corporate office which includes physical and electronic safety. While the McKesson belief is that diversity and their inclusion efforts are key to their success dealing with cultural efforts are just as important which helps them focus on acquisition and retention. The gender and people of color workforce at McKesson are females at 53% and people of color 32% which is 1 to 2% above the census data and the board of directors shows 27% female and people of color are at 18%. The women in leadership program have 31% of women of color participating in the program that allows them to be seen as global women leaders. The company also prides themselves in being military friendly and active with hiring people with disabilities. The volunteer program has enriched the lives of veterans with disabilities in the community with a river rafting program to help with their overall health and the company give a grant to the people they help.

In 2015 McKesson was named the best place to work for LGBT equality by the Human Rights Foundation and scored 100% for their policies and procedures dealing with lesbians, gays, and transgender employees.

Global Talent Management

In June 2016 McKesson and Healthcare Holding, INC created a new healthcare technology system to lower health care cost and improve the patient access experience while dealing with good customer service and the next generation of electronic patient records. The company also set out to implement, develop and manage their talent management initiatives. The consultation process will deal with things such as succession management, talent assessment, selection processes, training and development and career management to name a few.

McKesson company has a firm belief that superior performance will help with innovations and solutions to bring about better health and that individuals and teams alike should be recognized and rewarded. While they partner with many hospitals, pharmacies and doctor offices they still strive to build healthy organizations that deliver better care to patients. The many employees of McKesson plays a vital role in this accomplishment.

McKesson is a company that deals with equal opportunity and affirmative action for minorities, females, persons with disabilities and our veterans. Applicants can be reassured that their application will not be based on your prior criminal history.

Corporate Responsibility

McKesson is a corporation that deals with challenges that help improve the quality of lives within their communities and society as a whole. The health care system is a prime example through their ICARE principles that support people in need and treating their employees in a fair manner while continuing to uphold a diverse culture. Meeting the needs of their employees is important by having car chargers in the parking lots to makes things easier while bringing about a greener transportation effort. They have put in place sustainability program to help with waste management, awareness, and operation improvement by reducing greenhouse gas to also improve the planet. They have reduced emission from 20,368 to 16,213 in 2015 with the help of FedEx and UPS instead of using their own private fleets.

This company has a reputation for dealing with small women and veteran-owned businesses to foster a deep and committed relationship further within the community. The engineering department has grown to about 30 people over eight years they are committed to making a difference in efficiency and workflow and are currently working to help with Medicaid the and the uninsured population.

In 1943 the McKesson foundation was founded to help with the support of employees with community involvement in areas such as personal healthcare management, improved health care and lower cost and have contributed about 5.5 million to several nonprofits to improve the health issues within their communities. McKesson is committed to helping healthcare providers with making better decision on matters such as healthcare and business operations while they support their many pharmacies with a huge selection of medical supplies to offer to their clients and work with pharmaceutical manufacturers to help with advanced medical treatment.

Human Resource Technology/Management

McKesson is in front of their competitors in the area of building the proper connections that will enhance the healthcare market. The Technology Solutions team is a group

of employees who develop software that will better the consulting and services area. The McKesson clients come from various sources such as physician offices, hospitals and imaging centers. There is also a connection service that will streamline clinical, financial and administrative communication. The solutions that are in place will improve on reducing cost, patient health care, better efficiency along with good revenue streams and resources.

McKesson’s has a human capital modular and an integrated human resource

information system (HRIS) that supports their business goals that will automate work functions with several departments. This system will help with getting the job done faster while centralizing reports, employee benefits, self-service access for managers and eliminating duplicate entries. The systems will also allow internal and external personnel to track and report information. On April 18, 2005 the McKesson Corporation expanded the InterQual Workers' Compensation & Disability Management (WC&DM) Product Suite with new interactive clinical improved software that will ultimately support the care manager. The enhanced version of this product will also allow access to disability guidelines. This great tool will now include management of a patient’s treatment and recovery by care managers. This tool is currently being used by hospitals, health plans and medical centers across the United States and Canada. There are other products in place to help the nurses deal with care management while making critical decisions on medical services like imaging studies and physical therapy. This is another example of the work the McKesson is doing to better healthcare support for its clients.

Employment Law and Human Rights Issues Comment by sandra fitzhugh:

The McKesson Corporation was honored three years in a row for being the best place to work for LGBT Equality by the Human Rights Campaign Foundation which is the largest civil rights organization working to achieve lesbian, gay, bisexual and transgender equality. This company fosters a principle of respect and integrity. This is also a company that believe the diversity is key to their success and this has lead them to getting and keeping some of the top talents that makes their company more competitive and successful. McKesson provides a workplace where all of their employees are treated equal and fair. It is important that work is put into keeping their 100 percent score for a long time to come while they work with the Human Rights Campaign and if they want to be taken seriously and known as an LGBT company. It is because of this that McKesson has made a commitment to maintaining a high standard when it to comes to the HRC and is committed to providing maintaining a balanced and diverse work

environment by providing equal opportunity to all employees with respect to dignity, respect, acceptance and productivity. McKesson prides themselves on maintaining the best employees in the industry and all employment decisions are made on individual merit. This company does not

deal in any type of unlawful discrimination.

McKesson is a company that is committed to bring about a workplace environment that respects the differences in people and the diverse world in which they live. The employees at McKesson employees come from all walks of life, races and backgrounds. The diversity and employee experience bring about a better way to think, grow and innovate and this is what makes McKesson a leader in the areas in which they thrive.

Human Capital Challenges in the 21st Century

Within the 21 century McKesson’s human capital issues could be a major setback if they cannot stay on top of some key solutions. Listed below are a few important key elements that would cause problems for this company.

· Inability to decrease cost in the manual process

· Higher human error

· High maintenance and administration cost

· Inability to support rapid change

· Inability to easily access data

Since McKesson is in business to provide top support to it counterparts it is important that their abilities remain high on the charts or the healthcare world as they know it, could collapse. Without the ability to shares common data in regards to fiscal and workforce management could stop the ability to monitor employee budgeted costs to actual costs and cut off the ability to share financial information and streamline employee scheduling. If the payroll and finance department cannot communicate to one another there will be a multitude of issues facing the data flow of benefits, payroll and human resource issues. McKesson human capital solution share real-time information through an application server which must be up and running at all times is order for this data to become available at the time it is entered into the system. The real-time information will validate your account in the journal entry and the payroll information would be able to post automatically without having any type of human interaction.

Best Practices in Human Resource Management

McKesson best practices deals with change, outsourcing and downsizing along with employment laws. There are two things to look at when dealing with change, one is unplanned and the other is planned. The difference between the two are deliberate research and sudden or unexpected loss. It is important for business partners to embrace and make a place for this stage of change and the total impact.

McKesson feels that by outsourcing some of their business processes it would save money, reduce staff, newer technology and low capital. This is something that has to be weighed carefully because outsourcing could cause loss of control and negative legal implications. There are several things to consider when planning to downsize.

· Legal issues

· Maintain employee’s dignity

· Making best sound decision for company

The best way in which to complete this process would be to let the legal and HR department

guide you through this process with the best plan of attack and to do it in a practical manner

with assistance and dignity toward your employees for adjustment of the process.

References:

McKesson Honored as ‘Best Place to Work’ for Third Year in a Row By

a Human Resource Company, (2005), Retrieved from www.hotwire.com

McKesson.com. (2016)

HR.com. (2005). McKesson Delivers Interactive Guideline for Care Managers, (2005), Retrieved

from www.HR.com

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