10 business
jeffro1275
page_2.docxin terms of his career, Ryan's communication skills:
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will neither help him find a job nor help him keep one. |
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won't make any difference in his salary potential. |
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will be perceived as important by his employers, but cannot be translated into savings for his company. |
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will make him a valuable employee. |
which of the following is an example of unsuccessful communication?
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Ordering an item online then deciding, after it arrives, that you don't like it |
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Asking a friend for advice and then trying to apply it to your problem |
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Receiving instructions on how to put something together and then assembling the item |
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Making an urgent request on a colleague's voicemail and getting no reply for a week |
which of the following is most likely to be the desired outcome of a persuasive message for a product?
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The recipient will decide to purchase the product. |
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The recipient will be impressed by the function of the product. |
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The recipient will throw away their older version of the product. |
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The recipient will compare the product with other similar ones. |
cannon needs to deliver some information quickly to a large group of people. Which of the following would be the best medium for her to use?
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Telephone |
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Memo |
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Letter |
audiences easily get lost and bored if they cannot anticipate the twists and turns that a presentation may take. To avoid this, the presenter should:
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open the presentation with a genuine question. |
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establish a rapport with the audience at the beginning of the presentation. |
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provide a framework for the presentation during the opening of the presentation. |
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open the presentation with an anecdote. |
why are bad-news messages challenging to compose?
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They must be lengthy and vague to avoid legal consequences. |
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They require you to achieve a number of goals that are incompatible at first glance. |
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They make it impossible to maintain your audience's goodwill. |
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They run the risk of alienating your audience. |
if you perform a search using the phrases "health insurance plans" and "freelance workers," the search engine will:
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give you those sites that include either exact phrase. |
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give you only those sites that include both phrases. |
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give you those sites that include any of these five words anywhere on a page. |
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give you only those sites that include the first phrase and exclude the second. |
which of the following is true of a proposal?
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It is simple to prepare. |
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It does not need to provide details on how to implement itself. |
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It requires you to develop a persuasive appeal. |
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It should not address costs. |
which of the following is an informational report?
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A report recommending action based on what was discussed at a meeting |
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A report summarizing a meeting that happened in the past |
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A report providing results based on the evaluation of data obtained from a focus group |
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A report endorsing a particular solution to a problem |
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Podcasts |
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Handouts |
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Whiteboards |
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Flipcharts |
