Essay

Experience Manager with practical understanding of business needs. Areas of expertise include auditing, retail, payroll, recruitment, conflict management, and meeting productivity. Core strengths include:

IOS System Analytical Thinking MS Office Suite

Organizational Development Databases Leadership Development

Communication Vendor Contracts Project Management

Leadership Development Project Management Interpersonal Relationship

Performance Management Inventory Control Multitasking

Professional Experience

Old navy, Wynnewood pa 2010 – 2015

Service and training manager

· Served as a primary contact for the store

· executing effective talent selection, training, coaching, motivating and recognizing

· Provided feedback for the ASM-Service and Operations and/or SM regards quarterly check-ins.

· Developed plans for annual performance reviews

· Communicated performance issues for the ASM-Service

· Established, monitored, and followed up on productivity goals for the store team

· Ensured service, merchandising, and operational standards are met through company-defined practices and processes

· Responsible for ensuring the store is in compliance

· Completed audit requirements

STAPLES , mt easy tech expert 2008 – 2012

ACCOUNT CLERK

· Executed daily operations, organized, prepared store to management expectations, and lead the Electronics department, etc

· Described merchandise and explained use, operation, and care of merchandise to customers

· Trained and managed associates and achieved significant improvements in their productivity

· Placed special orders and called other stores to find desired items

· Greeted customers and ascertained what each customer wanted and needed

· Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits

· Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

ROBINSON’S PERSONAL HOME CARE 2002 – 2008

Administrative assistant

· Assisted Director with daily business operations and office staff

· Assisted with ensuring the facility is in compliance with Department of Public Welfare

· Maintained databases for inventory

· Contacted vendors for prices and assisted with purchasing supplies

· Prepared and communicated appropriate summaries or other reports relating to material contract terms and conditions to Director

· Submitted weekly reports to the Director

Education

Pierce College, Philadelphia, PA

B.S Business Administration-2015