powerpoint revision
ferrlemess8u
busi_300.pptxPRESENTATION
title: overcoming communication barriers
My agenda
I intend to take you through the best ways of overcoming communication barriers which occasionally occur in our every days life.
I shall take you through the deep meaning of the word “communication” and then highlight the possible and most common communication barriers.
Lastly, I will then dwell on the ways to overcome these communication barriers.
Introduction
Communication refers to the way of exchanging information between or among different parties.
In other words, passing messages to other people involves communication.
The parties can be close to each other or far away from each other.
Note that the relationship between the parties mostly determines the mode of communication to be used.
Introduction
For instance, a subordinate person will mostly write their messages to the boss rather than facing them directly perhaps due to fear or respect
The mode of communication used determines the barriers mostly likely to affect it.
Communication can be verbal or written although there are other means of communication which do not lie in the two categories like the gestures.
Introduction……
There are different factors which affect the process of communication between different parties.
These include language barriers, lack of understanding of gestures, poor timing, pre-judgement, difference in culture, speaking and hearing impairments, lack of attention noise.
Each of them affects the process of communication in different ways.
How the barriers hinder effective communication
Language barrier hinders effective communication by being an obstacle to understanding of the information by both parties
It occurs in cases where the language used as the medium of communication is not know to all the communicating parties
It is compulsory that the communicating parties understand each other’s language or they use a common language
How the barriers hinder effective communication
Noise affects the clarity of the message put across since not all words may be gotten well.
Noise can be external if it is caused external objects or internal if found within the communication channel.
All forms of noise regardless of the source obstruct the process of communication.
Difference in culture. The communicating parties maybe from different cultural backgrounds.
This means that their way of communication may vary a bit which may result into poor interpretation of the message. E.g. nodding may mean different to different people.
How the barriers affect communication
Pre-judgement affects the way one interprets the message. For instance, a “no” from a close friend maybe interpreted to mean a “yes”.
A person with speaking and hearing impairments may not get information given verbally. This means such people can only use other means of communication.
Likewise, communicating with an inattentive person will affect the delivery of the message.
task
Ask the audience to highlight other factors which they think can affect the process of communication.
How to overcome the communication barriers
Every party involved must listen carefully to get the message. It is important for the person passing the message to measure the attention from the receiver through asking for feedback.
Other tactics can be employed depending on the audience. For instance, if communicating to young people, incorporating funny jokes and stories can easily attract their attention.
Overcoming the barriers………
Every party must follow the conversation actively. Note that for communication to be effective, two parties must participate equally.
Both the parties are obligated to motivate the other to continue with the communication by ensuring that they remain relevant.
If one party feels that they should not continue with the conversation, then they can simply excuse themselves rather than becoming inattentive.
how to overcome the communication barriers
For communication to be effective the communicating parties must use language which is familiar to both of them.
Using a language known to one party means the communication is one sided and information cannot be exchanged between the two.
Being familiar with the language of communication ensures that all the message being put across is received and feedback can be given if necessary.
overcoming communication barriers
Any information gotten from another party should be taken the way it is.
Regardless of the relationship between two parties, a message should not be misinterpreted. A “no” from a friend should be taken as a “no” and not be misinterpreted to mean a “yes”.
Messages should be interpreted based on what they contain but not what the recipient wants to see and hear.
continuation…………
Proper timing must be ensured for communication to be effective.
Any party should not pass a message in the wrong time since the communication may not be effective.
For instance, calling over the weekends to talk about job issues would not be appreciated especially by the receiving party.
Likewise, a call made in midnight may be regarded as nuisance
Both the communicating parties should not allow emotions to affect the message put across.
If one is angry for example, they should not give negative feedback, driven by their emotions
Likewise, if one is too happy, they should not let their emotions distort the quality of the message they want to put across.
Continuation…………
One should ensure that they are familiar with the gestures used by their colleagues.
it is important to be aware that different gestures may mean different to different people depending on the culture.
It is therefore good to understand their meaning in order to get the message clearly
Continuation……………
Above all, it is important for one to prepare adequately before deciding to pass certain message.
Adequate preparation can help one overcome such barriers like determining whether the recipient is attentive or not.
When tow communicating parties are not ready for the conversation, there is a likelihood of ineffective communication.
continuation…….
Lastly, it is good to communicate in a place where noise wont be an obstacle.
Since noise happens to be an external factor, it cannot be controlled but should be avoided.
In some cases, noise can be internal meaning it comes from within the channel of communication
Noise hinders the clarity of the message put across
conclusion
Conclusion…
We should try to control the barriers of communication which we are able to while avoiding those beyond our control like noise.
We are advised that we control the barriers to avoid wasting time communicating ineffectively.
references
O'Hagan, M. (1996). The coming industry of teletranslation: overcoming communication barriers through telecommunication (No. 4). Multilingual Matters. Quesada, G. M. (1976). Language and communication barriers for health delivery to a minority group. Social Science & Medicine (1967), 10(6), 323-327.
McDermott, R., & O'dell, C. (2001). Overcoming cultural barriers to sharing knowledge. Journal of knowledge management, 5(1), 76-85. Marschan-Piekkari, R., Welch, D., & Welch, L. (1999). In the shadow: The impact of language on structure, power and communication in the multinational. International Business Review, 8(4), 421-440.
Servaes, J. (1995). Development communication–for whom and for what.
questions
Do you thing the above methods would be effective in overcoming the barriers to our day today communication?
If so what are the other methods we can employ?
If not so, suggest the better ways to curb the problem of communication barriers.
