Start being very specific - relate this to a patient safety issue - or HAC or NPSG. Make sure in the intro you tell the reader what you are going to focus on - which subject NPSG HAC etc. When you post / save your document

Davis Health Care is dedicated to providing an excellent patient care experience. A recent survey indicated that they could improve their quality of service. Imagine you are charged with identifying an area of improvement for this organization.

Select one area of improvement from the following list to complete Part 1 and Part 2 of this assignment:

· Patient safety

· Staff development and team improvement

· Productivity management

· Patient education

· Another area of improvement - Needs faculty approval 

You will focus on this area of improvement throughout the remainder of the course, which will lead to a quality improvement plan in the final week.

Write a 1,050- to 1,400-word paper in which you address the following prompts for the area of improvement that you selected from above:

Part 1: Data Collection Tools

· Explain data needed to monitor improvements.

· Explain at least three data collection tools you can use to collect performance information.

· Explain the types of information each tool collects.

· Explain the strengths and weaknesses of each data collection tool.

· Explain how the data collection tools are similar. Explain how the data collection tools are different. 

Part 2: Data Display, Measurement and Reporting

· Identify at least two tools that measure and display the QI data that can be gathered with the data collection tools identified in Part 1.

· Explain the types of information each tool measures, displays, and reports.

· Explain each measurement, display, and reporting tool's strengths and weaknesses.

· Explain how the measurement, display, and reporting tools are similar and different from each other.

· Explain how the measurement, display and reporting tools are useful for health care organizations. 

Cite at least 3 sources according to APA guidelines to support your information.

Click the Assignment Files tab to submit your assignment.

QI Plan Part One

Davis Healthcare Improvement

Davis Healthcare is a dedicated team of professionals to providing efficient services and patient care delivering. However, each healthcare service requires improvements in one or more sectors to improve the quality of services rendered to the patients. Therefore, focusing on each aspect of development within the healthcare service, Davis Healthcare must make amendments and specific improvements to particular sections of its organization.

Among the required sectors of development include productivity management. This section entails activities that ensure service delivery to various patients and proper coordination with staff to coordinate patient care. Different data collection tools and analyses techniques and instruments must be used to have the appropriate data required for analysis in this section, (Panesar, Carson-Stevens, Salvilla, & Sheikh, 2014). Nice, but what is the topic you will be talking about – HAC, HAI, handwashing, pt identification, med errors? etc

Data Collection

Data collection is aimed at obtaining appropriate data and information required to ensure that correct information is managed within the organization's settings for proper analysis and fact evaluation. The kind of data needed to monitor improvements include data on specific statistics regarding delivery of services, feedback from patients, recovery rates, as well as patient care response.

Some of the tools that can be used in data collection include surveys, questionnaires, and interviews. These collection devices are used in gathering data from the field and various respondents appropriately before indulging in analysis and improvement process of the healthcare delivery sector (Blischke, Karim, & Murthy, 2011).

Surveys are short questions issued to various persons with specific answer sets and defined sets of questions. These studies are aimed at targeted forms of responses within the community and organization. The surveys are given out to respondents across the field area, to achieve issue objectively where the respondents can respond to the questions categorically.

· Surveys are easily formed as they are simple problems and can be sent through emails or other forums to the various respondents across the field of study.

· Informational content on the improvement of productivity management is categorized into obvious questions that can easily be understood by the different respondents within the responses.

· The response fields have areas that can be expounded upon to give more detailed information about a particular service or area of study. According to surveys, information available on specific areas of study and the challenges that each department undertakes in productivity management can be recorded in the survey answers.

· Some of the cons of using surveys include problems in understanding questions asked to the various departments. Moreover, categorizing each study to suit a particular department and respondents is bulky, since studies require specification in information for each department and respondent.

· Another challenge in using surveys as a collection tool in data collection is the fact that some respondents could be illiterate, therefore the need for informants for each category in each department.

Interviews are a series of questions that are orally presented to different respondents in the field. These questions are aimed at gaining insight into information of the various aspects regarding productivity management and reviews. Interviews are effective in that the respondents' responses can be analyzed based on the emotional attachments and the facial expressions made of each kind of reaction.

· Interviews are valid where unbiased information is required for correct analysis and response.

· Interviews require a one-on-one engagement with the particular respondent on the field. The respondents can comprise of individuals like nurses, patients or other health caregivers, as well as other staff members and the community as a whole.

· The range of services offered is analyzed based on the responses of the various individuals within the field research. Interviews present some particular advantages over other methods of data collection tools.

· Benefits include the ability to assess the facial expressions and moods for the accuracy of information. Another advantage of using interviews is the capacity to get information directly from the respondent, in that the information is accurate and correct based on the analysis of interviewer using responses from different interviewees.

· Some of the cons of using interviews in collecting data include the inability to reach every respondent; therefore the area of cover is limited. Moreover, the range of persons to be interviewed can be varying regarding language; therefore, the language barrier can be a hindrance as far as interviews are concerned.

Questionnaires are a set of questions that collect information based on a set of issues sent to the various respondents to respond to a series of open-ended or closed-ended questions as designed by the analyst. These issues can then be mailed back or emailed to the analyst from the respondents, therefore allowing for analysis of the responses before making a conclusive decision.

· Questionnaires are primarily used to collect information of different users based on their experiences in productivity management and handling of different information within the healthcare facility.

· Productivity management can be improved based on the kinds of requests made by the various respondents in the questionnaires, thereby achieving an entirely working environment for healthcare delivery within Davis Healthcare facility.

Data Display, Measuring and Reporting

Surveys are used in obtaining information on different healthcare delivery services, and on overall the feedback information in the form of tabulated results and indexing of performance reviews. These feedback forms and surveys constitute the basis for analyzing the performance of Davis Healthcare delivery of services, and virtually analysis of the areas that require prompt improvements (Axinn & Pearce, 2006). This data can then be graphed and presented in a mode that can easily be understood by the various stakeholders.

Questionnaires are also used in collecting confidential information where respondent information is protected. Therefore, anonymity is maintained, and the responses offered are given in the form of protected views where respondents feel free to give any feedback. This feedback is then tabulated based on the kind of questions asked in the questionnaire forms, and priority indexes gave to particular sections mostly highlighted by most respondents. Such areas are to be given higher priorities for improvements.

Interview responses can be recorded by the interviewer for discretion or written down in a particular format for later assessment and analysis. Mostly, interviews are used to collect useful information regarding recurrent issues affecting most populations, and their general views on the given subject. The suggested improvements are indexed, and during the discussion with the organization panel, the most requested changes or areas affecting the individuals are accorded higher amendment priorities.

Conclusion

These tools are interlinked in a way that each of the tools is involved in data collection and analysis. In the three tools of data collection and analysis, questions are included, which engage both the respondents and the researcher. In the three modes, the responses are made up of a particular format where the information can be analyzed according to the information provided during the research. Data collection tools are essentially used in obtaining user information for analysis and review of the main areas that require prompt improvements of any given organization. Moreover, researchers use various tools in collecting information, in a way that must be efficient and cover most areas of the body.

Overall nice job, but way to general – need to relate the paper to the specific topic you are going to address.

References

Axinn, W. G., & Pearce, L. D. (2006). Mixed method data collection strategies. Cambridge: Cambridge University Press.

Blischke, W. R., Karim, M. R., & Murthy, D. N. (2011). Warranty data collection and analysis. (Springer e-books.) London: Springer-Verlag.

Panesar, S., Carson-Stevens, A., Salvilla, S., & Sheikh, A. (2014). Patient Safety and Healthcare Improvement at a Glance. Hoboken: Wiley.

Content 60 Percent	Points Available 60	Points Earned 40/60	Additional Comments:
Part 1: Data Collection Tools · Explain data needed to monitor improvements. · Explain at least three data collection tools you can use to collect performance information. · Explain the types of information each tool collects. · Explain the strengths and weaknesses of each data collection tool. · Explain how the data collection tools are similar. Explain how the data collection tools are different. Part 2: Data Display, Measurement and Reporting – · Identify at least two tools that measure and display the QI data that can be gathered with the data collection tools identified in Part 1. · Explain the types of information each tool measures, displays, and reports. · Explain each measurement, display, and reporting tool's strengths and weaknesses · Explain how the measurement, display, and reporting tools are similar and different from each other. · Explain how the measurement, display, and reporting tools are useful for health care organizations.			You could have expanded on data needed to monitor improvements and how the collection tools were similar. You needed to tell the reader – what the specific topic was going to be: falls, med errors, pt identifction etc
Organization/Development 20 Percent	Points Available 20	Points Earned 15/20	Additional Comments:
· The paper is 1,050- to 1,400-words. · The introduction provides sufficient background on the topic and previews major points. · The conclusion is logical, flows, and reviews the major points. · A minimum of three references are included.			The intro did not preview the major points. Your conclusion did not review the major points again, what is the topic?
Mechanics 20 Percent	Points Available 20	Points Earned 20/20	Additional Comments:
· The paper—including tables and graphs, headings, title page, and reference page— is formatted according to APA guidelines and meets requirements. · Intellectual property is recognized with in-text citations and a reference page. · The paper effectively uses headings, font styles, and white space. · Rules of grammar, usage, and punctuation are followed; spelling is correct.			All on point
	Total Available	Total Earned
You had a nice start, you needed to expand on the data needed and how the three were similar. You needed to tell the reader what the topic was – specifically – falls, med errrors,pt identification, HAI, HAC. Your were to broad in your paper. Intro and conclusion should give the reader an over view of what you will tell them, and what you told them respectively. Again, nice start.	100	75