principle of human communication

The mostly multiple-choice Exam will cover material presented in chapters 5, 6, 7, 9, 10, and 11 of your reader/workbook and the Wiki pages on Canvas associated with each chapter. Many of the concepts discussed on the Wiki pages reinforce the concepts in the textbook. Unless indicated below, you need to understand the concepts from both the text and the Wiki.

Chapter Five: Public Speaking

· Comprehensive! 


· Everything that is related to presentation design and delivery can be expected to be 
covered on the exam. 
Chapter Six: Persuasion 


· Be familiar with the relationships among attitudes, beliefs, values, and behaviors. 


· Understand Ethos, Pathos, and Logos. 
o Be able to recognize examples of each. 
o Be familiar with the ways to improve a speakers Ethos, Pathos, and Logos. 


· Be familiar with the concept of the golden mean and audience adaptation. 


· Be familiar with the section on defining persuasion. 


· Be familiar with the relationships among attitudes, beliefs, and behaviors. 


· Understand the ways to boost your credibility 
Chapter Seven: Interpersonal Relationships 


· Be familiar with the nature of intimate relationships. 


· Be familiar with the characteristics of romantic relationships. 


· Be able to define and identify the four stages of forming and communicating in romantic 
relationships. 


· Be familiar with the discussion on communicating and families. 
Chapter Nine: Culture 


· Be able to identify and define each of the elements of the definition of culture (Symbolic 
resources, etc.) 


· Understand the four functions of narratives. 


· Understand how we learn about culture. 


· Be familiar with the sources of cultural learning (from Historically shared section). 


· Be familiar with how to become a more effective Intercultural Communicator. 


· Know the definition of Enculturation and Acculturation. 
Chapter Ten: Organizational Communication 


· Be familiar with the three types of organizations. 


· Understand the differences in communication networks in organizations. 


· Understand the differences between formal and informal communication in 
organizations. 


· Understand the types of messages transmitted using formal and/or informal 
communication channels. 


· Be familiar with how to improve upward and downward communication. 


· Be familiar with the discussion of organizational culture in the text. 
Chapter Eleven: Small Group 


· Be familiar with the numerical definition of groups and the difference between primary 
and secondary groups. 


· Be able to distinguish between a problem-solving group and a decision-making group. 


· Be able to identify, from example, the five stages of group development. 


· Understand the tips provided to foster effective group communication. 


· Be familiar with the discussion of structuration theory in the textbook.