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DP PEPPER SNAPPLE
Question 1
|
Competitive Force |
Magnitude of Force |
Conclusion |
|
Intensity of Rivalry |
Strong |
Reduce Profit potential of the industry |
|
Supplier Power |
Relatively Strong |
Reduce profit potential of the industry |
|
Buyer power |
Moderately weak |
Reduce Profit potential of the industry |
|
Threat of Substitutes |
Relatively strong |
Reduce profit potential of the industry |
|
Threat of New Entrants |
Relatively weak |
Increase profit potential of the industry |
Intensity of Rivalry
The US beverage manufacture and bottling industry is dominated by the three giant companies-Coca-Cola, PepsiCo and DPS-and their subsidiaries (Harrison, 2011). It worth noting that the beverage manufacture and bottling industry is highly competitive and dynamic. Constant shifts are meant to respond to changes in the consumer tastes and preferences (David & David, 2016). It is undeniable that competitive position is attained through brand recognition that is a derivative of the product price, taste, quality, selection, and availability. The major competitors in the beverage concentrate manufacturing are the Coca-Cola Company (Coke), PepsiCo Inc. (Pepsi), Kraft Foods Inc. and Nestlé, S.A. The DPS is in the manufacturing segment. Despite the giant competitors with some like Coke and PepsiCo being larger than the DPS, the strength and position of the Dr. Pepper brand has enabled it to outcompete them to an extend of selling more than two thirds of its beverage concentrates to some of the bottler companies owned by or affiliated to both Coke and PepsiCo companies (Harrison, 2011). Additionally, the Dr. Pepper brand has facilitated the building of the productive relationship between the company and bottlers thus a tremendous strength for offsetting stiff competition (Year, 2016).
Supplier Power
DPS is one of the three largest beverage companies in North America. With this position and its brand, DPS is able to dictate the prices of its products although moderately due to the existence of the other two beverage powerhouses, Coca-Cola and PepsiCo. This means that prices for concentrate products sold to bottlers may not significantly be driven up as this may lead to out-competition by the other giant companies. However, the many bottling companies in thousands have little choice for the source of their concentrates and have to purchase from the few suppliers available, Coca-Cola, PepsiCo, and DPS (Year, 2016). This in a way makes the suppliers have significant control over the buyers. Therefore, the fewer the supplier choices the bottlers and distributors have the more they will need implying the suppliers are more powerful. From the supplier porter’s force, DPS is in a very attractive beverage industry due to the small number of powerful suppliers.
Buyer Power
Given that the beverage industry is dominated by as many as 3,000 companies mostly bottlers and distributers of the nonalcoholic beverages, this number of buyers is able to drive prices down. Therefore, it is not ignorable that the many bottlers and distributors within the US beverage industry are important to DPS porter’s analysis. It is notable that two thirds of DPS beverage concentrates is sold to third party bottlers some of them owned by Coca-Cola and PepsiCo. These bottlers who are the main buyers of DPS’ beverage concentrates have fewer options to buy from thus their power influence is insignificant in the beverage industry (Harrison, 2011). The implication is that the many buyers-bottlers companies-are not able to dictate terms to DPS making the industry both favorable and attractive.
Threat of Substitution
Threat of New Entry
Despite entry to the beverage industry having no barriers, building a brand name for beverage concentrate is the biggest challenge for the new entrants. Therefore, the entry of new firms in the US beverage manufacture and bottling industry is not a threat to the prosperity of DPS. It is in fact an added advantage to the company since the only possible placement of the new firm is the bottling or distribution segment thus the DPS is assured of another buyer of its beverage concentrate (Porter, 2008). This maintains or further strengthens the market and industry position and power of the DPS.
Overall, from the porter’s analysis of the five forces; suppliers, buyers, competitive rivalry, threat of substitution and threat of new entrants, it is notable that the intensity of competition in the US beverage manufacture and bottling industry is attractive for the development of the DPS as a beverage concentrate manufacturer.
Question 2
Focus Competitive Strategy
It is important to note that the five generic competitive strategies are essential in the strategic planning of a firm the DPS included with the main focus being gaining a competitive advantage in the industry or market. The competitive strategy is crucial in the setting of the tone for the mission of the company. This is because the company’s departments must function harmoniously so as to provide the level of quality and performance required in the market place and that is consistent with the company’s overall business strategy (Hu, 2010). Therefore, the competitive strategies are employed in a company so as to offer both product and brand distinction evident in the prices, quality, value and performance. These factors emphasized in the competitive strategies not only positions company’s product uniquely but also the brand itself.
It is acknowledgeable that although the DPS has strong brands and distribution networks it has struggled to compete head-to-head with the industry leaders, Coke and PepsiCo. This struggle is not without a competitive strategy. The DPS has used both cost and differentiation focus to counter competition from both Coke and PepsiCo. This is a more narrow competitive scope within the beverage industry in the US if not globally.
The focus competitive strategy undertaken by the DPS has both the cost and differentiation variants. The cost focus competitive strategy used by the DPS seeks a cost advantage for its target segment taking care of the price conscious customers especially the bottler beverage concentrate buyers. Through the differentiation focus, the DPS is more focused on the existing products other than just adding and investing in new product lines. The DPS seeks differentiation in its target segment as seen in changing everything about the product especially in packaging, look and taste differentiation is also a focus in the marketing thrust associated with its brands. The marketing thrust is seen in the case where the DPS signed a $715 million deal with Coke to distribute its products within the US thus positioning it above its competitors (Harrison, 2011). The DPS focus on new formulations for its teas so as to increase consumer interest as well as focusing on the health benefits of its products.
Question 3
The Company’s Core Competencies
Companies ought to have something that their customers uniquely value if they are to make reasonable and good profits. Core competencies are the building blocks on which a company is able to strategize. It is therefore important to identify them by using a 4-criteria test. The criteria is built on whether the core competencies are able to provide significant value, increase the dominance for market share, make it difficult for competitors to imitate and provide competitive advantage to the company (Ormanidhi & Stringa, 2008). It is upon meeting all criteria that core competencies can be established.
DPS puts their core competencies on the development and research area. They focus on product development, microbiology, analytical chemistry, process engineering and sensory science. From 2008 to 2011, they invested development and research fee is $17 million, 16 million and 15 million. The company has 18 manufacturing facilities and 174 distribution centers in the US. In the Mexico, the company owns 3 manufacturing facilities and 23 distribution centers. It’s noting that DPS also has their own fleet of over 5000 delivering trucks that provide product transportation across the nation.
Four Criteria Test for Sustainable Competitive Advantage
|
Resource or Capability |
Valuable |
Rare |
Costly to Imitate |
Non-substitutable |
Competitive Consequence |
Performance Implications |
|
Brand Image |
Yes |
Yes |
Yes |
Yes |
Sustainable competitive advantage |
Above average Returns |
|
Distribution |
Yes |
No |
Yes |
No |
Competitive Parity |
Average Return |
|
Innovation |
Yes |
No |
No |
No |
Competitive Parity |
Average Return |
|
Knowledge/ Abilities |
Yes |
Yes |
Yes |
No |
Sustainable competitive advantage |
Above average Returns |
|
Marketing |
Yes |
No |
No |
No |
Competitive Parity |
Average Returns |
Valuable capabilities allow the DPS improve its efficiency and effectiveness. One of the valuable resources of the DPS is the hub-and-spoke system that gives it manufacturing capabilities in all the five major US regions- northeast, southeast, mid-west, southwest, and western. This allows orders to be filled closer to its customers and control the transportation costs. The DPS has over 20,000 employees throughout North America and the Caribbean as well as 24 production plants and more than 200 beverage concentrate distribution centers. Further, the DPS operates a business model that includes both company-owned direct-store-delivery (DSD) distribution and a third-party distribution for its products (Harrison, 2011).
It is undeniable that for a sustained competitive advantage, valuable capabilities and resources must also be rare. The formula for manufacturing beverage concentrates for the products of DPS is patented and thus being rare for new entrants or competitors to easily get. It is also worth noting that all the beverage concentrates for the DPS are produced in St. Louis, Missouri. Making it difficult to duplicate. The Dr. Pepper brand has made the company to form productive relationships with bottlers that are owned by or affiliated to both Coke and PepsiCo
Finally, the DPS beverage concentrates are rare and imperfectly imitable resources. There are no other beverage concentrate resources that can replace them to produce similar value or competitive advantage. Therefore, valuable resources that are rare, imperfectly imitable and non-substitutable give the DPS a distinctive competitive advantage over its competitors (Ormanidhi & Stringa, 2008).
Question 4
Overall Appraisal of Dr. Pepper’s Financial Performance Over A 3-Year Period
Although the net sales for DPS in the year bracket 2008-2010 have slightly increased, the gross profit has significantly declined due to the increase in costs of operations within the company. Profits have declined by 5 percent despite sales increase about 2 percent ($5.6 billion) and the measures put in place by the DPS to increase its efficiency. This owes to the economic challenge after 2008 making the company use the additional cash revenues in paying down debt, increasing dividends and buying back common stock (Harrison, 2011). From the company’s financial data, most of the DPS’ brands experienced moderate-to-high growth especially in the year 2010 and this trend is expected to continue.
According to the consolidated balance sheets from 2009 to 2010, the current assets, total assets increased but not in a large number, only around 150 million. As for such a big company, the number is small in a certain degree. However, the current liability has grown almost half of the 2010. This number means that the company has more debts in 2010, although the current liabilities would pay back within a year. Another important data is the stockholders’ equity is decreased around 1 million, this may show that the stakeholders didn’t satisfied with interests of distribution. As a result, they didn’t invest more capital to the company.
The decreasing stakeholders’ equity will put the company in a risk of lacking of cash flow, which will make the company difficult to invest more cash to their daily productivity. In the future, company should pay more attention to the current liability, and to maintain the good relationship with the stakeholders.
Question 5
The DPS Balanced Scorecard
A balanced scorecard reinforces good behaviors in a company by isolating four separate areas also called legs that need to be analyzed. The four areas are finance, learning and growth, customers and business processes (Kaplan & Norton, 1996). It is worth noting that the balanced scorecard is used to attain the objectives, measurements, initiatives and goals of a company as a result of the four primary functions of a business. Therefore, a scorecard is a blueprint that identifies the factors hindering the company’s growth and performance and outlines the strategic changes that are to be tracked by future scorecards. The DPS is not an exception and may use a balanced scorecard to implement strategies as well as identify where value is to be added within the company. The scorecard will also be used in the development of strategic initiatives and objectives (Lipe & Salterio, 2000).
|
Objectives |
Measures |
Strategies |
|
Financial: (1) Reduce operating costs (2) Increase the revenues |
(1) Inspect investment of the operation whether can bring the profit (2) Compare revenues with previous years |
(1.1) Broadening the DPS revenue mix by creating many brands (2.1) Improve the company’s operating efficiency (2.2) Improve the company’s financial health |
|
Customer Services: (1) Enhance market sensitive (2) Fulfill more customers’ needs |
(1) Can catch customers’ favorite flavor at first time (2.1) Conduct survey for customer satisfactions (2.2) Compile customer complaints |
(1) Provide value products to esteemed nonalcoholic customers (2) Make customers satisfaction a priority and make them business partners
|
|
Internal Processes: (1) Focus on marketing and adverting (2) Continue invested on core brand |
(1) Focus on opportunities in high-growth and high margin categories.
(2) Increasing DPS’ presence in high margin channels and packages
|
(1.1) Development and enhancing of both leading and new beverage brand products (1.2) Understand the different customer segments and niches (2.1) Strengthen the company’s route-to-market though acquisitions (2.2) Increasing DPS’ presence in high margin channel and packages |
|
Growth and Learning: (1) Improve employees’ industry knowledge and service (2) Improve employee retention |
(1.1) Leverage the firm integrated business model (1.2) Strength the company distribution channel. (2) Provide training program, give internship opportunity to the college student to attract talents.
|
(1.1) Aligning personal goals to the company’s goals (1.2) Hiring great talents (2.1) Enhance employee productivity (2.2) Implement a training program for the employees (2.3) Provide company information to all stakeholders
|
References
Beal, R. M. (2000). Competing effectively: environmental scanning, competitive strategy, and organizational performance in small manufacturing firms. Journal of small business management, 38(1), 27.
David, F., & David, F. R. (2016). Strategic Management: A Competitive Advantage Approach, Concepts and Cases.
Harrison, J. S. (2011). Dr Pepper Snapple Group: Fighting to Prosper In a Highly Competitive Market.
Hu, M. L. M. (2010). Developing a core competency model of innovative culinary development. International journal of hospitality management, 29(4), 582-590.
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: translating strategy into action. Harvard Business Press.
Lipe, M. G., & Salterio, S. E. (2000). The balanced scorecard: Judgmental effects of common and unique performance measures. The Accounting Review, 75(3), 283-298.
Porter, M. E. (2008). Competitive strategy: Techniques for analyzing industries and competitors. Simon and Schuster.
Ormanidhi, O., & Stringa, O. (2008). Porter’s model of generic competitive strategies. Business Economics, 43(3), 55-64.
Year, F. (2016). DR PEPPER SNAPPLE GROUP, INC.