Evaluation and Presentation

Running head: COMMUNICATION PLAN 1

COMMUNICATION PLAN 2

Communication Plan

Tiffiany Cooper

Grand Canyon University: LDR-620 Leading as a Manager

August 15, 2016

Communication plan

A communication plan refers to a set of strategies that are employed to give a vivid description of how one intends to communicate the results that they have obtained from a certain kind of an evaluation conducted. One of the strategies that I plan to utilize in my action plan is the formal communication channels to implement the plan. This refers to a channel of communication where the message is passed through means that are predefined (Sehgal, & Khetarpal, 2006). Although this channel of communication is slow, it has a high level of formality, and it is also very reliable in the passing of the message. In the implementation of the action plan, I will make use of the formal communication channel to pass the message to the doctors on the importance of ensuring that the patients who have been given the discharge orders have been discharged within the specified time frame.

The other strategy that I will employ in the implementation of my action plan is the informal communication. This refers to a channel of verbal communication whereby the interchange of the information does not make use of any specific channel. The communication through the informal channel is very fast but at the same time can be said to be less reliable. In the implementation of my action plan, I will make use of the informal communication to pass the message to the patients who have been given the discharge order and also their family members so that they can quickly come up with the plans to leave the hospital premises within the stipulated period.

The communication plan will aid in the addressing of that which I am hoping to achieve with my strategic goal in that I will be in a position to communicate to all the stakeholders involved in the need to make use of the discharge order once it is given out. Through the formal communication with the doctors, this will greatly assist in the meeting of the strategic goal that is aligned with the creation of more space for other sick people in the hospitals. The quick discharge of the clients after the order have been issued will aid in the creation of the room for other patients that are in need of this space. On the other hand, the informal communication with the patients and their family members will assist in the reduction of the costs that the clients incur while they are at the hospital.

One of the leadership or managerial skills that I will draw upon n the implementation of this plan is the communication skills. These skills are very imperative in the passing of the messages, and one must have them to succeed in the workplace. In the implementation of this plan, the skills are very important as they will assist in facilitating the communication with the doctors and also with the patients and their family members. The other skills that will be needed are the collaboration skills. This will be very useful in the building of a rapport between the doctors and the clients and negotiating with them effectively (Jones, 2004).

References

Jones, J. (2004). Management skills in schools: A resource for school leaders. London: Paul Chapman.

Sehgal, M. & Khetarpal, V. (2006). Business communication. New Delhi, India: Excel Books.