Evaluation and Presentation

Strategic Map

Accomplish Mission; Discharge Patients by 11 O’clock am

Financial Increase room Increase hospital

Performance turnover revenue

Goals:

Customer decrease the time Increase patient

Service patients wait in the Satisfaction

Goals: Emergency Dept

for an open bed

Internal maintain healthy maintain healthy

Business patient-hospital nurse-physician

Process relationships relationships

Goals:

Learning and Educate staff Educate patient

Growth on identifying and family members

Goals: barriers early on preferred discharge

Times

Stakeholders