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comtm541_r2_wk1_comp_communication.doc

Title

ABC/123 Version X

1

Components of Communications

COM/TM541 Version 2

1

University of Phoenix Material

Components of Communications

Choose two communications that you have either created or received at some point in your career (one verbal and one written). For each one, complete the verbal and non-verbal worksheet below.

Communication #1 (Verbal)

Elements

Content

Communication Piece

· What was the topic of the communication/presentation?

· When did it take place?

· How was it presented (speech, oral report, oral presentation, meeting, etc.)?

· What was the title or position of the person presenting?

Audience

· Use elements from this audience planner to describe the audience.

· Address who the audience of the communication was and why this communication was important to them.

Purpose

· What was the purpose of the communication?

· How could one determine if the purpose was achieved at the completion of this communication (based on verbal and non-verbal ques)?

Style/Ethics

· What was the overall style of this communication?

· Was there a need to address ethics in the communications?

· Was it appropriate? Why or why not?

Communication #2 (Written)

Elements

Content

Communication Piece

· What was the topic of the communication/presentation?

· When did it take place?

· How was it presented (written speech, written report, presentation, meeting memo, etc.)?

· What was the title or position of the person presenting?

Audience

· Use elements from this audience planner to describe the audience.

· Address who the audience of the communication was and why this communication was important to them.

Purpose

· What was the purpose of the communication?

· How could one determine if the purpose was achieved at the completion of this communication (based on non-verbal ques)?

Style/Ethics

· What was the overall style of this communication?

· Was there a need to address ethics in the communications?

· Was it appropriate? Why or why not?

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