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Ashford 5: - Week 4 - Assignment

Intervention/Innovation Method Instructions: For this assignment, you will write a method paper than contains the items listed in the content below. Content The assignment needs to include the following areas of content.

· Intervention - Overview (.5 point): In no more than one page, explain your proposed intervention.

· Intervention – Literature Review (1 point): In no more than one page, discuss your literature review and how it informs your proposed intervention.

· Intervention – Benefits (.5 point): In no more than one page, explain why you think your population will benefit from the intervention. Ensure your explanation draws on the literature you are using to support this choice of intervention.

· Intervention Plan (2 points): In one- to two-pages, describe in chronological order how you will implement your intervention and provide a hypothetical yet practical timeframe for these steps.

· Ethics – Philosophy (.5 point): In one- to two-paragraphs, explain how this intervention fits within your philosophy of teaching. You may have written a philosophy in EDU623 or another prior course.

· Ethics – Social Principles (.5 point): In one- to two-paragraphs, explain how this intervention relates to your social principles as an educator.

· Ethics – Harm (1 point): In one- to two-paragraphs, explain how the literature you reviewed leads you to believe what you are doing is an appropriate intervention.

· Ethics – Protection (.5 point): In one- to two-paragraphs, explain your planned measures to ensure you are protecting the study participants and doing no harm.

· Ethics – Bias (.5 point): In one- to two-paragraphs, explain your planned measures to ensure the study yields unbiased results.

· Data Collection Procedures (1 point): In one page, revise your triangulation matrix from the Week Three Triangulation discussion adding a column that includes how and when you will collect your data. This timeline will be hypothetical and approximate. The Data Collection Procedures section can follow this example:

Research Questions	Data Collection Tool	Why this tool? Justify its use in your study. How does it match with what you are attempting to find and to measure?	Timeframe: How and when data will be collected.
What are students’ perceived confidence levels with learning new math concepts through digital/virtual learning forums exclusively?	One pre- assessment Likert survey	Allows students to rate their level of perceived confidence with learning math concepts through digital or virtual learning forums as opposed to a live teacher. Provides multiple question types to gather wider breadth of potential student concerns.	Phase 1: Given for up to first three days of study depending upon attendance in the first 15 minutes of class-computer lab.

Written Communication The assignment needs to adhere to the following areas for written communication.

· Page Requirement (.5 point): The assignment must be four to six pages, not including title and references pages.

· APA Formatting (.5 point): Use APA formatting consistently throughout.

· Syntax and Mechanics (.5 point): Display meticulous comprehension and organization of syntax and mechanics, such as spelling and grammar. Your written work should contain no errors and be very easy to understand.

· Source Requirement (.5 point): Use no less than two scholarly sources in addition to the course textbooks, providing compelling evidence to support ideas. All sources on the reference page need to be used and cited correctly within the body of the assignment.

Previous work for help

DB1 WK1

Early Action Research Ideas

Anthony Scott

 

 

Current Work Setting

Owner and operator of a one-man dental laboratory generating 3 to 10 cases per week performing every step of the denture making process.

 

Potential Population Effected:

Dentists, patients, dental supply houses and competing laboratories within the rural and metropolitan areas of Atlanta Ga.

 

Area of Focus:

Expansion of business and training of new workers through the use of technology and best practices.

 

Explanation of Problem:

The problems I face begin with financing of expansion, and creating training material that can be effective for all learning styles to accommodate employees and can be accessible before and during actual real-time work activities.

 

Define Variables:

         Monetary amount for success of expansion

         Number of employees and learning styles

         Learning period of each employee

         Effectiveness of learning material and method

 

Research Questions:

What are the major factors that will determine a successful level of learning that increases business productivity to a self-sustaining level?  

How can technology be successfully implemented to create a reasonable time frame for successful learning transfer.

Trends in Educational Action Research

HOW the use of technology to emphasize best practices will aid in the expansion of a business and training new employees

Plan – Area of Focus

The purpose of my study I believe is to find the best means of funding the expansion of a VA owned and operated small business with that being said this also means to me keeping cost as minimal as possible. Which leads to one question how can I train people some with little to no experience. Learn to perform task in a dental lab yet allow the business to maintain a profitable level of productivity.

Plan – Explanation of Problem:

As the owner of this one man dental laboratory I created I have managed to sustain the lives of my sons and I for the past 8 years making customized dentures . I learned these skills in the Air Force and believed I could perform these tasks to go into business ,since that time I have grown in clientele to the point that the next phase in the evolution of business has come about that is expansion. Which means teaching others to be able to reproduce my techniques on a larger scale for which there is no learning material readily available to implement a just in time training format.

Plan – Population

The population this will affect are men and women of working age preferably with some dental laboratory experience such as unemployed or first year graduate technicians, or if necessary people willing to learn the trade with basic knowledge of todays’ technology. There will only be initially three employees needed to start along with myself and the addition of more as the business grows.

Plan – Research Questions

1.What are the sources available for financing veteran owned businesses?

2.What learning format can best present the learning material utilizing technology? Such as PowerPoint or video.

3.What system of delivery should be used that learners can access utilizing just in time methods of learning? Such as mobile devices

References De, S., Kavitha, N., & Kanagasabai, S. (2014). Acceptability of Just-in-Time Teaching amongst medical students: A pilot study. Education In Medicine Journal, 6(1), e11-e19. doi:10.5959/eimj.v6i1.186 Kenny, A., Kidd, T., Nankervis, K., & Connell, S. (2011). Mature age students access, entry and success in nurse education: An action research study. Contemporary Nurse: A Journal For The Australian Nursing Profession, 38(1/2), 106-118 13p. doi:10.5172/conu.2011.38.1-2.106 Killi, S., & Morrison, A. (2015). Just-in-Time Teaching, Just-in-Need Learning: Designing towards Optimized Pedagogical Outcomes. Universal Journal Of Educational Research, 3(10), 742-750. Mills, G. E. (2014). Action research: A guide for the teacher researcher (5th ed.). Boston, MA: Pearson Education, Inc.

Literature Review Matrix

Source Type website article: Implementing New Technology. (1985). Retrieved July 21, 2016, from https://hbr.org/1985/11/implementing-new-technology

Annotation: This site suggests a form of marketing for training employees known as internal marketing relating its components to training in this realm Adoption of a marketing perspective encourages implementation managers to seek user involvement in the: (1) early identification and enhancement of the fit between a product and user needs, (2) preparation of the user organization to receive the innovation, and (3) shifting of “ownership” of the innovation to users.(e.g., two to three sentences summarizing the contents of the source)

Source Type, website article: Employee Development Best Practices: Keep 'Em Coming Back for More With New Tech. (n.d.). Retrieved July 21, 2016, from http://www.adp.com/spark/articles/employee-development-best-practices-keep-em-coming-back-for-more-with-new-tech-8-165

Annotation: This site lists several platforms for 24/7 learning which employees can access employing a just in time method of learning.

Source Type, website article:

Issues in Science and Technology. (n.d.). Retrieved July 24, 2016, from http://issues.org/13-4/jarboe/

Annotation: This site emphasizes high performance work systems these systems seek to enhance organizational performance by combining innovative work and management practices with reorganized work flows, advanced information systems, and new technologies and the importance of government involvement and extensive worker participation in all aspects of the . Source Type, website article:

"Human Resource Information Systems." Encyclopedia of Management. 2009, "Human Resource Management." Encyclopedia of Management. 2009, "Human Resource Management." Encyclopedia of Small Business. 2007, Jahn, C., "Human Resource Policies." Encyclopedia of Small Business. 2007, "Human Resources Management; the Law." Encyclopedia of Small Business. 2007, . . . "Human Resources." Dictionary of American History. 2003. (2009). Human Resource Information Systems. Retrieved July 24, 2016, from http://www.encyclopedia.com/topic/Human_resource_management.aspx

Annotation: This article approached the success of a business through its human resources in which ethical considerations, merger activity, successful employee separations and turnover, record keeping and supply forecasting to name a few of the components seen as the important aspects to a business’s success.

Source type: website article

National Research Council (US) Committee on Enhancing the Internet for Health Applications: Technical Requirements and Implementation Strategies. (n.d.). Retrieved July 24, 2016, from http://www.ncbi.nlm.nih.gov/books/NBK44715/

Annotation: This article gave an analysis from reviews of experiences from other industries which were successful in changing business practices by adopting Internet technologies. It also touched on the fact that more health care organizations should be interested in adopting the Internet since it could advance their strategic interests and spoke on barriers that hinder Internet use.

Ashford Library

Source Type: EBSCOhost- eBook

Spencer, R. H., & Johnston, R. P. (2003). Technology Best Practices. Hoboken, N.J.: Wiley.

Annotation: This book emphasizes best practices when utilizing technology in a business environment, offers solutions to technology to business dilemmas from researched experiences of other businesses.

Source Type:eBook

Amasaka, K. (2015). New JIT, New Management Technology Principle. Boca Raton, FL: Productivity Press.

Annotation: This book reassesses the way management technology was carried out in the manufacturing industry and establishes new JIT. This next-generation management technology model is the JIT system for not only manufacturing, but also for customer relations, sales and marketing, product planning, research and development (R&D), product design, production engineering, logistics, procurement, and administration and management for enhancing business process innovation and introduction of new concepts and procedures. It also focuses on the theory and application of strategic management technology through the application of new JIT, then demonstrates its effectiveness in a case study based on an advanced car manufacturer.

Source Type: eBook

Ordóñez de Pablos, P., & Zeyar Myo, A. (2016). Managerial Strategies and Practice in the Asian Business Sector. Hershey, PA: Business Science Reference.

Annotation: This book examines a number of vital business components such as ethics, competition, and entrepreneurship in this era of globalization and economic expansion. Illustrating innovative insights concerning the development of business strategies in this growing region, it is also a reference for business executives, students of business, academics, policy makers, or any professional concerned with globalism and the intricacies of Asian business and information technology integration in the Asian business sector.

Source Type: eBook

Nunes, P., & Breene, T. (2011). Jumping the S-curve : How to Beat the Growth Cycle, Get on Top, and Stay There. Boston, Mass: Harvard Business Review Press.

Annotation: This book emphasizes the equal importance of the moves a business must make on the way to expanding business in other word, making the jump to its future S-curve. This reveals crucial insights for making the transitions, such as why traditional strategic planning won't allow you to find the “big-enough” market insights that are critical to superior performance, why your top team must be refreshed before performance starts to wane and why you need much more talent than you think, especially “serious talent” that will find you worthy of their time Filled with original practical advice, Jumping the S-Curve demystifies how companies can thrive with one successful business after another, through both good times and bad.

Source Type: eBook

Kishel, G. F., & Kishel, P. G. (2005). How to Start, Run, and Stay in Business : The Nuts-and-Bolts Guide to Turning Your Business Dream Into a Reality. New York: Wiley.

Annotation: This book was created with today's entrepreneur in mind. It has a lot of straightforward advice and information on online business and marketing as well as new Internet resources. Material on legal and financial issues, international business, customer service, and state and federal tax regulations. As well as guidance on every vital aspect of small business success, such as preparing a business plan, finding the right location, deciding on an ownership structure, record keeping and taxes, financing and capital, inventory and distribution, hiring and staffing, managing and motivating people just to name a few.

After a short evaluation of these sources the two that best suit my needs are both from the Ashford library How to Start, Run, and Stay in Business : The Nuts-and-Bolts Guide to Turning Your Business Dream Into a Reality, and Technology Best Practices. Hoboken. The reason for these two choices is primarily due to the research of those whom at one point stood in my same shoes and have had the issues I’m now experiencing. In each of these resources there are blueprints of the do’s and don’ts to expanding and starting up a business that can be very insightful and allow me to navigate some of the pitfalls many encounter.

Through this process of selecting articles I discovered that I needed to be even more specific when it comes to searching for relevant material during a research process. I also learned that during this process that the search itself can help to narrow or eliminate materials as the search goes on. Finally I learned that when searching for material the wording of you submit to the search window is the key to locating material pertinent to your search.

From this point forward in regards to my search and evaluation process I will identify more clearly the exact content of my search. This will allow me to enter search queries more relevant to my search and deliver the information that is effective and pertinent to whatever I am researching. I also see that in most cases I have cost myself a lot of valuable time reading material that was not relevant to my primary objective which can be cut in half if the search queries had been more specified and in my current situation that is vital.

From the information I gathered I believe I can more precisely identify the best candidates for future employment with my business. I can also use some of the information to create learning material more pertinent to my field and understand the before and after effects of some business decisions. Lastly I can foresee possible pitfalls before they occurs as well as develop a course of action to evade or eliminate some pitfalls all together.

Draft Action Research Plan

The purpose of this study is to identify the best practice for training new employees utilizing technology to expand a business ”

This action research project was due to running a one-man dental laboratory for the past eight years. As each year passed I could see an increase in my work load year after year as this continued I began to ask myself where do I go from here? what is my next step? I then wondered about growth how do I go about it ? I ask myself what do I need to do to get others to help me produce dentures in the same way as myself? How can I teach them? I reflected on my instructor from the community college who asked me what do I think about teaching? I realized I had and still was gaining the necessary tools I need to answer those questions by continuing my education. By this means I could research learn the best practices necessary to accomplish my goal and in fastest and most effective way as I investigate and explore experiences of others in related situations.

This all began 10 years ago during which time I drove propane trucks and also raised my son which I did alone from the time he was one week old. Becoming a single father of a one week old changed my outlook on life, I wanted better for him but I was stuck driving trucks with no ideas for bettering my life. After enduring two hurricanes a week apart I decided Florida was not a good place to raise my son so I transferred my job to Georgia. Nine months later I was involved in an accident which eventually led to me losing my job and what most would see as a bad thing I looked at as my last opportunity to go back to school, as well as find a way to support me and my son which could let me be there for him at any time so school it was..

I went back to school with the idea of starting my own dental lab so I refreshed my former knowledge from the Air Force by taking the dental laboratory course offered at my local community college. The two years later the day after my graduation I began scottcreations, for the first few years’ business was pretty lean. As more people learned of my business work increased and I began to see myself feeling exhausted with going to school online and running my laboratory. I now find myself at a point where I can either die or grow so the question for me became how do I grow? How can I incorporate others in my business and keep my product uniform for all my customers? This has led to my area of focus which is what are the best practices for teaching with technology when expanding a business?

When I initially began to investigate this issue I contacted the local community college I had previously attended, and opened my doors for interns. I thought I could take Dental laboratory students who were nearing their graduation and train them in my techniques I had perfected over time. I found that many were still too far behind the curve, but thought they knew more than they did and had problems with my techniques because they were veered from their books. I then tried people with no previous introduction to the fieldbecause they had no preconceived ideas of the field or methods or terminology in each case I attempted a one on one method of instruction with no technology.

I then decided to create a PowerPoint presentation addressing what I considered to be the most crucial and time consuming aspect of my business, which was the denture processing phase. This is where the denture is placed in a flask (a device used to create a mold) after which a mold is created then the wax from which the denture was constructed is replaced by acrylic. This is one of the most important aspects of making denture yet requires very little technical training which is why I consider it a great point of entry for a new employee with little to no knowledge of this field.

After which I search for technology to suit this purpose as I realized it was how learners of today learned after a few days of searching I discovered no relevant material existed for training in this field.

This left me with a laundry list of questions 1.) Why was there no learning material utilizing technology to address this issue? 2.) Where do I begin in creating suitable material for training? 3.) How can I implement learning material into a work environment, and maintain a level of productivity that can sustain a business?

Just based on the questions derived from this issue it was clear this was an issue of teaching and learning. Similar to an article I read in which the issue was and I quote” Corporate sector and government employees encounter barriers to their adoption of web-mediated training. One such barrier is a lack of enthusiasm, possibly due to ineffective instructional design, which in turn affects motivation towards online learning” in this case it was a mere problem of engaging learners with online teaching (McKay, E., & Vilela, C. 2011). For me its lack of supportive material, proper method of implementation and being productive while doing so.

The that I have nearly 33 years of experience in this field and receiving my degree in education puts this well within my locus of control. Which means I am best suited to create the needed learning material in the field of dental laboratory technology and hopefully begin a trend that returns learners to this field. Which would coincide with the projected market growth.

Market Forecast - Dental Laboratories

Market forecasts show the long term industry outlook & Dental Laboratories future growth trends. The following five-year forecast utilizes advanced econometric techniques that project both short-term and long-term market growth outlook. The industry outlook can be used to set a strategy applicable to economic realities.

Forecast / Industry Outlook (2016 Market Research Report on Dental Laboratories Industry).

When it comes to this field most have no idea where my passion originated here’s a little insight. As a young man I decided to enlist in the Air Force with the ambition of working with computers, but after a series of tests the air force determined I was a best suited to be a Dental laboratory technician. As I was introduced in tech school I saw only one other African American in my class of 36 students which should have been an indicator of what I was in store for. After tech school I arrived at my permanent duty station where I received a not so warm welcome as I discovered that many of the dental assistance were lab technician whom washout of school and were put into not so demanding programs such as dental assistance and all of whom were Caucasian. I would walk in on conversations where the last word spoken was the N word and subjected to degrading remarks from my superiors and eventually to my forced medical discharge. This could have broken me, but instead lit a fire under me which now has me in a position where I can be the first to create learning material utilizing technology which will be specific to my field now how cool is that?

What I mean is after enduring so much ridicule imagine how inspiring it will be to create material that would cement my name not in education , but in the field of dental laboratory technology where every attempt was made to discourage me from the field just because of my color.

References

McKay, E., & Vilela, C. (2011). Corporate sector practice informs online workforce training for australian government agencies: Towards effective educational-learning systems design. Australian Journal of Adult Learning, 51(2), 302-328. Retrieved from http://search.proquest.com/docview/897680553?accountid=32521 Mills, G. E. (2014). Action research: A guide for the teacher researcher (5th ed.). Boston, MA: Pearson Education, Inc 2016 Market Research Report on Dental Laboratories Industry. (n.d.). Retrieved July 30, 2016, from http://www.anythingresearch.com/industry/Dental-Laboratories.htm .