10.BSBWOR202 Organise & complete Daily work Activities
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7.bsbwor202_assessment_1b_learner.docx
BSBWOR202 Organise and complete daily work activities
Learner Instructions 1b
(Complete work tasks)
Submission details
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Students Name |
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Student ID |
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Group |
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Assessor’s Name |
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Assessment Date/s |
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The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
You must review the scenario and complete the tasks below in order to demonstrate your underpinning knowledge of the subject matter.
Assessment description
Assessment will comprise several tasks based on the following scenario:
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After working at the Getwell CHC for one month, you are starting to feel confident about completing your work requirements. However, at a staff meeting, your boss announces that it is diabetes awareness week in three weeks’ time. Your supervisor wants the admin staff and the clinical staff to work together to prepare a diabetes information display booth at the local shopping centre. She wants the booth to provide information and a free blood test (finger-prick) for members of the community. The booth will be staffed by one clinical worker and one admin staff member from 9.00am to 4.00 pm on the Wednesday of the awareness week. |
Procedure
1. Read the questions carefully and write your answers in the spaces provided.
2. If you do not understand any questions, ask your assessor to interpret them for you.
3. Answer all the questions on the test in the allocated time.
Specifications
Classroom-based learners
· You will undertake these tasks as part of Session 4, the assessment session.
· Complete the tasks in the allocated time and submit it so that they can be easily read and understood by your assessor.
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Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. |
Signature: ___________________
Date: ____/_____/_____ |
Questions
Question 1
Your admin team members meet to plan how they will fit the demands of this project into their existing work requirements. What are some of the factors that you think will need to be discussed?
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Question 2
Your team nominates you as the person to help out at the display. Think about the tasks that you might be doing to assist on this project. Complete the following ‘to-do’ lists:
a. The day before the awareness display.
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Daily to-do list: Day before display. |
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Date:
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SMART goal for today: |
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Task priority list (1 being the highest priority) |
Other tasks |
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1
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Phone calls |
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2
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3
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4
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Emails/correspondence |
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5
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6
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b. The day of the awareness display.
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Daily to-do list: Information day |
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Date:
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SMART goal for today: |
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Task priority list (1 being the highest priority) |
Other tasks |
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1
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Phone calls |
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2
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3
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4
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Emails/correspondence |
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5
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6
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c. The day after the awareness display.
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Daily to-do list: The day after the awareness display |
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Date:
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SMART goal for today: |
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Task priority list (1 being the highest priority) |
Other tasks |
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1
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Phone calls |
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2
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3
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4
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Emails/correspondence |
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5
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6
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Question 3
Your supervisor asks you to prepare a flyer reminding the project staff of their obligations to organisational requirements during the project. Write down some of the information you will include in your flyer about the following issues:
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Access and equity principles: |
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Anti-discrimination: |
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Privacy legislation: |
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Occupational health and safety: |
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Ethical standards: |
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Code of conduct: |
Question 4
An important skill in gathering quality information is the ability to ask the right type of questions. Describe how you would use the following types of questions to seek assistance from colleagues when overcoming work difficulties.
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Open questions |
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Closed questions |
Question 5
What are leading questions and why do you need to be careful when asking them?
Question 6
Identify three types of business technology that can be used to help you efficiently complete the project. Describe how you will use each type.
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Technology 1: |
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Technology 2: |
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Technology 3: |
Question 7
Describe some of the issues that relate to the ethical use of emails. Explain how you would identify and solve a routine problem with email.
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Question 8
Each week during the lead up to the awareness display, your boss schedules a meeting with you to discuss your progress. How would you communicate the following issues to your boss and what outcomes would you like to achieve?
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Suggestions you would put forward |
Your desired outcome |
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There seem to be too many tasks to complete in the time available. |
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A clinical staff member is not giving you the information you have asked for. |
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Your knowledge of diabetes is limited and you are not confident of providing quality information. |
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BSBWOR202 Learner Instructions 1b
Version 1.0 Page 1 of 15
