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IN THE LEAD

Baby Boomers Seek New Ways To Escape Career Claustrophobia

Updated June 24, 2003 12:00 a.m. ET

One of the biggest concerns for managers in their 40s and 50s, besides job security, is

the lack of opportunities for advancement. There are so many baby boomers that the

scramble for seats at the top is highly competitive. Even worse, the usual competition

from younger people is tougher than ever as companies promote ambitious

employees even in their 20s who are gaining technical and global experience very

early in life.

The result is that many baby boomers feel underutilized and stuck in jobs they already

have mastered years before they plan to retire. "Lots of companies pigeonhole people

in their 40s and older as only being good at one particular thing," says Dory Hollander,

an executive career coach in Arlington, Va. "They figure why take a chance on them

for something new when they can get someone younger; but then they end up with

managers who feel career claustrophobia."

A few companies recognize the need to motivate all their employees and are grappling

with ways to challenge their baby-boomer managers. They encourage those they don't

promote to make lateral moves that will broaden their experience. They also are

receptive to veterans who raise their hands for very different assignments than they

have had in the past. "If you don't keep people fresh and growing," Ms. Hollander

warns, "they become stagnant."

At General Electric, baby-boomer managers are encouraged to take advantage of the

greater personal mobility they may have when their children leave home or they are

more settled. "Suddenly they come to a stage when they may have more flexibility to

take a foreign assignment or do something they couldn't at a younger age," says

Susan Peters, vice president, executive development. Her staff actively recruits

seasoned managers for jobs overseas.

One 50-something manager who spent most of his career in the U.S., transferred to a

post in Budapest three years ago after his children were grown. Recently, he moved

again to China, where he helps local employees understand GE procedures and

culture. "The opportunities for growth in China are enormous but you can't establish a

work force there overnight," says Ms. Peters. "We need seasoned people."

Other veteran GE managers are tapped to help integrate newly acquired businesses.

They are well-suited for the task because of their knowledge about GE and experience

with people, says Ms. Peters.

GE's commitment to continual career development is emphasized during annual

reviews, when employees tell their bosses about their future goals. Those discussions

are then reviewed by operations and human-resource managers, who try to match

employees seeking job changes with new openings. "It's part of the DNA here to keep

adding things to peoples' plates and making sure they have new opportunities," says

Ms. Peters, who is 50.

She joined GE 24 years ago in a management-training program in human resources

and has since worked in several divisions, including plastics and appliances, and at

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WSJ In-Depth

About Carol Hymowitz

Carol Hymowitz writes about leadership challenges

and conflicts three Tuesdays a month in In The Lead.

Carol conceived the column partly out of her

experiences as a manager at the Journal, as bureau

chief in Pittsburgh and now as a senior editor in New

York, where she supervises a group of reporters in

several cities. In her 20 years with the Journal as a

reporter and editor, she has covered many industries

-- including steel, retail, banking, and manufacturing --

as well as management and workplace issues.

"Given the technological and global complexity of

business today, managers must make decisions at an

ever faster pace while motivating others in new ways,"

she says. "Yet management and leadership remain

an art rather than a science, dependent as ever on

relationships among people. I try to illustrate that

through the experiences of myself and others."

Carol says she sees the column as a conversation

with readers. To contribute your perceptions and

opinions, e-mail Carol at [email protected].

NBC. Now at corporate headquarters in Fairfield, Conn., she encourages other

managers to move across GE's diverse businesses and gain experience in a variety of

industries.

Mark Weber, president and chief operating officer of New York apparel maker Phillips-

Van Heusen, hopes his company's recent acquisitions of businesses, such as Calvin

Klein, will provide new career opportunities for seasoned employees. "Now a manager

of a branded business can move to a design business," says Mr. Weber.

Mt. Weber has had 25 different assignments in his 31 years at the company. "It has

always been exciting, and part of my job now is to create new mountains for others to

climb," he says.

What can baby boomers do to renew their careers if they are at companies or

organizations that don't tap them for promotions or even lateral moves? "You can't go

around whining," says Barbara Barski-Carrow, a senior consultant at the government's

Health and Human Services department who just turned 60 and plans to work for

many more years. "You have to think very carefully about what you want to do and

become an ally to your boss. If you're clear about your goals and are a team player,

you're more likely to get support."

She has worked at HHS for the past 16 years on an assortment of jobs, some of which

she designed. Among these: developing a training program on sexual harassment,

and training and leadership development for Hispanic employees. She also networks

with an array of professionals outside her agency. "The contacts and exposure keep

me thinking about new ideas and different approaches," she says.

Ms. Hollander, the career coach, also urges baby boomers to seek outlets for talents

or aspects of their personality they haven't had a chance to express. "Midlife is a time

when parts of the self that have been neglected begin to bubble up," she says. "Bean

counters may suddenly need to do more creative work, while people who have been

adventurous may need more stability."

E-mail comments to [email protected]

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