Post-Implementation Support
Learning Team: Post-Implementation Support
Provide a 2- to 3 - content page Executive Briefing describing plans for moving the organization from the current business operating environment to the new one. Include plans for all the following:
· Describe the resources that will be needed for supporting the system during the startup period.
· Define ongoing system maintenance roles and responsibilities (Corrective, Adaptive, Protective, Preventive).
· Describe procedures for evaluating and prioritizing system enhancements proposed by stakeholders.
· Develop procedures for supporting the new system and its users and for applying system patches and upgrades.
· Specify procedures that will be needed for securing data assets.
· Identify measures to be taken in protecting against security threats from unauthorized access of the network.
· Explain how a Disaster Recovery Planning (DRP) and a Business Continuity Plan will protect the organization's future operation.