for mathguy18

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chart2.pdf

Insert this chart at the end of your document.

Time of Day

Total minutes of inter- action

Type of Communication

Receiver Notes on verbal elements

Notes on Nonverbal Communication

Functions of Verbal/Nonverbal Communication

Sample: 9:30 a.m.

Sample: 1:30

Phone (Cell), Computer – (Facebook) Computer (email) Computer – (shopping) Other

Family, Friend, Work, Comm- ercial, other.

Formal versus informal language, use of slang, denotations, etc. Sample: She used words like “difficult” and “bad” which made me feel the denoted she was upset. But she also said “we have the resources,” which suggested everything was okay. Though I didn’t know if “I” was most of this “we” or if she was referring to others.

Sample: I couldn’t make out the tone of the email from my supervisor. She sounded like she was upset, but I wasn’t sure. I’m going to go speak to her directly to get a better sense of what the email was about. I will link this to advice offered in Bevan and Sole on managing impressions, as I want her to have a good impression of me through demonstrating confidence through my body language.

Verbal - “Expressed confirming and

disconfirming

messages”(Bevan & Sole,

Section 4.1). She told me about

some issues she had with my

document, “disconfirming” my

work plan.

Nonverbal – because of the

lack of nonverbal cues, I could

not easily detect “messages of

emotion, influence, and

deception” (Bevan & Sole,

Section 4.2). If we’d spoken, I

could have interpreted what

she was feeling and avoided

feeling bad myself.

!)