Org Com Assign 1

Assignment 1

·

Choose a communication situation you recently experienced within your workplace or

another organization with which you are affiliated.

·

Use the materials provided in the Resources or other resources from the Capella library or

the Internet to research

David Berlo's model of communication

or

the information

theory of human communication process as described by Shannon and Weaver

to use

as s

tarting points to analyze the communication situation you experienced.

Summarize your experience and write an analysis of it that includes the following:

Use the titles highlighted in yellow as the title of that section of the paper

.

Analyze business

communication situations

o

Describe the communication context of the situation. Context includes where and when the

communication took place as well as important aspects of the situation that impacted the

communication, such as the mood or climate of the org

anization at the time of the

communication.

Analyze the interrelationships of communication within organizational systems

o

Identify the source (sender or transmitter) and the receiver (destination) in the situation.

o

Compare the intended effect to the actual

effect of the message. That is, what did the

sender hope would be understood and what did the receivers actually understand?

o

Assess whether a shared meaning or shared reality was constructed. For example, even if a

message is understood, the sender and re

ceiver may not be in agreement. If a shared

meaning was not reached, what needed to change?

Communicate effectively

o

Describe the message and what type of message function was it serving.

o

Explain how the message was encoded. For example, what symbols,

words, or ideas were

used to create the message?

o

Explain how the message was decoded.

o

Explain how a channel or channels were used to transmit the message.

o

Describe the type of noise that was experienced. You may wish to review the materials in

the Resource

s for a description of noise in a communication situation, since noise is more

than auditory sounds.

Assignment 1



Choose a communication situation you recently experienced within your workplace or

another organization with which you are affiliated.



Use the materials provided in the Resources or other resources from the Capella library or

the Internet to research David Berlo's model of communication or the information

theory of human communication process as described by Shannon and Weaver to use

as starting points to analyze the communication situation you experienced.

Summarize your experience and write an analysis of it that includes the following:

Use the titles highlighted in yellow as the title of that section of the paper.

Analyze business communication situations

o

Describe the communication context of the situation. Context includes where and when the

communication took place as well as important aspects of the situation that impacted the

communication, such as the mood or climate of the organization at the time of the

communication.

Analyze the interrelationships of communication within organizational systems

o

Identify the source (sender or transmitter) and the receiver (destination) in the situation.

o

Compare the intended effect to the actual effect of the message. That is, what did the

sender hope would be understood and what did the receivers actually understand?

o

Assess whether a shared meaning or shared reality was constructed. For example, even if a

message is understood, the sender and receiver may not be in agreement. If a shared

meaning was not reached, what needed to change?

Communicate effectively

o

Describe the message and what type of message function was it serving.

o

Explain how the message was encoded. For example, what symbols, words, or ideas were

used to create the message?

o

Explain how the message was decoded.

o

Explain how a channel or channels were used to transmit the message.

o

Describe the type of noise that was experienced. You may wish to review the materials in

the Resources for a description of noise in a communication situation, since noise is more

than auditory sounds.