Software Architecture: Scope And Goals

6/1/2016 Transcript

http://media.capella.edu/CourseMedia/IT4710/convoGoals/transcript.html 1/2

CONVERSATION ABOUT GOALS

Fantasy Games wants to develop a community for their games. Various questions were posed to individuals involved in the Fantasy Games project. Their answers provide information about the goals of the project from each person's perspective.

JODY JONES - AVID GAMER

What goal(s) would you like the new community site to achieve? I would like the new community site to provide a way for gamers to connect with one another, share resources and game tips, be able to download new and updated versions of games, and obtain support from Fantasy Games.

If the options were endless, what capabilities would you like to have provided to you on the community site? I would de�nitely like to see some sort of messenger or chat service, so that I can talk to other online gamers and chat about games, tips, or general life circumstances. It would also be great to be able to create our own social pro�les within the community that includes a customized avatar of some type. I would also like forums that provide tips and resources for both support and game cheats; that would be great as well. It would also be nice if I had the capability to talk to one another online while playing games utilizing the microphones on our computers.

What are the minimum capabilities that you would expect to have provided to you on the site? 24/7 technical support is a necessity for an avid gamer like me. Technical support should be provided through some type of messenger service for situations of urgency, like when the game crashes or in cases of software installation problems. I don't mind using e-mail or forums for less urgent technical questions, but e- mail takes way too long for a response. I would expect to have a place to purchase and install new games or updates online as well. I can't imagine having to use the phone and wait for software to be sent through postal mail to my house! I would guess that if the goal is to provide a community, then at the very least a blog or forum would be provided for us gamers to communicate with one another!

How do you envision the end result in terms of navigation and aesthetics? I am not sure. I guess I would expect to have di�erent pages for support than for gaming topics, and even maybe a di�erent page for community stu� like sharing tips and new maps and such. I imagine that the messenger, like other gaming sites, would be available while I am playing online so that I can chat with friends. Oh, and my avatar would be there too!

JOE MASON - LEAD ARCHITECT What is your primary goal for this project?

P r i n t C r e d i t s

6/1/2016 Transcript

http://media.capella.edu/CourseMedia/IT4710/convoGoals/transcript.html 2/2

What is your primary goal for this project? My goal is to design a community that is adaptable, reliable and secure, and one that meets the functional, operational, technical, and transitional requirements of both the company and its consumers.

What are the separate architectural components necessary for the development of this community site? That's a tough question to answer without knowing exactly what components we are going to add to the site, but let's assume that we provide users with all of the capability that other similar gaming sites provide. We would likely need to maintain the web interface, data storage, account management, messaging service, technical support component, forums, �le downloads, game catalogs, training documents, and business transactions.

Why do you feel this project is necessary at this time? Fantasy Games has grown tremendously over the last few years causing a negative impact on system performance and customer support within the online environment. This accelerated growth has also resulted in Fantasy Games' inability to �nd resources to implement newer socially-driven gaming community trends, such as instant messaging, personal pro�les, and interactive forums. This project was initiated to improve consumer support and online experience.

JACK BURNS - CIO OF FANTASY GAMES

What is the overall goal of the project? The overall goal of the project is to maintain competitive advantage by o�ering a unique and supportive experience for our consumers, where the bene�ts outweigh the costs.

What opportunities will this community present to Fantasy Games? The new community will allow us to gain insight into consumer trends, further our alliances within the gaming industry, and increase our exposure within the industry.

What is the timeline for the proposed design? The goal is to design, develop, test and implement this community within a 24-month period.

Subject Matter Expert:

Interactive Design:

Instructional Designer:

Project Manager:

Image Credits:

CREDITS Keith Morneau Tara Schiller

Schroeder, Heather Schroeder, Heather

Paul Schwoboda

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