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The Gottago project introduces an information system that will enhance users’ experience by providing an advanced travel computing. The breakthrough technology can only be achieved with an effective project management. Evidently, the future system involves thorough understanding of Gottago Inc.’s business case, resources and objectives. The project goal is to meet all identified requirements in an efficient and productive manner. Group A will commence a deliberate project management approach in order to guarantee the successful deployment of the Gottago project.

Firstly, the project team will be following standard procedures and at the same time allowing the client to be highly involved in all through the project. This is justified using a proper methodology approach, which phases are further clarified and traced by using a Gantt chart. Secondly, Group A will organize an effective project management. This includes obtaining relevant deliverables to carefully plan and analyse the project requirements. Consequently, the team will assure to acquire accurate estimation, metrics and resources such as time, human resources and quality standards.

Finally, Group A will have a risk management plan to ensure that the possible risks in hardware, software, data and fraud risk are prevented. A quantitative and qualitative analysis will help the team to determine the effect of the risks identified which are allocated with appropriate response. Also, these are monitored and controlled accordingly. The following sections below provide the detailed procedures, methodology approaches, risk management, quality measures and human resource requirements the project would constitute to meet expectations of Gottago Inc.

The Gottago system will be deployed using a phased rollout approach. It is a system migration method that takes place in incremental stages. The rollout will initiate in designated Gottago headquarters. Once successful, the Gottago system implementation will proceed to seven phases. These phases would represent each agreed Australian port of entries to participate in the system trial ranked from the least busy to the busiest airport e.g. Darwin, Cairns, Adelaide, Perth, Brisbane, Melbourne and Sydney. The initial rollout for each stage would consist of a total of 500,000 qualified travellers. The participants will carry out the process of Gottago registration, web access and features and airport procedures. To avoid disruption in existing airport systems, each stage will have standard steps to follow before releasing the Gottago system as the official airport system. The steps are user training, pre-installation, pilot release, performance review and full system installation.

Each stage will undergo pilot release initially replacing 40% of the current system and will continue gradually until the installation is complete. Once a current stage is achieved, the implementation will proceed to the next port of entry. Due to the fact that the Gottago system will not be rolled out at once, it minimizes the risks to come upon the rollout process at the same time. Risks identified from the early stages can be resolved and prevented to happen for the next stage. Consequently, the information learned from early stages could be applied to guide the rest of the implementation process, so that there are fewer issues as the rollout continues.

Given an 18-month timeframe for a breakthrough technology such as the Gottago system, Group A will use a hybrid system development methodology. The combination of waterfall and agile approach provides the project team to conduct the system’s planning, designing, development, testing, implementation and post-implementation deliberately and at the same time provides flexibility for both project team and client in each stage.

The client is considered as part of the project team and participates throughout the project development. Additionally, the client would have the freedom to request for reasonable change in requirements, which will be processed through an agreed change management protocol. This will assure that the Gottago project would accurately meet client expectations and prevent unnecessary conflicts. Generally, the project will follow the cycle shown in Figure 14.3 below. It exhibits the incremental steps of the project and the steps that can be iterated due to change in project criteria, risk occurrence and change in requirements.

2ND Sample

Fourtune Strategies recommends a phased approach for the implementation of the proposed system. This approach will allow the project to be broken down into smaller, measurable work units so that the project is easier to track and measure. Fourtune Strategies will be managing all seven phases of the project (see below), utilising its team of IT industry experts and drawing upon many years of project management experience to ensure that the implementation of the project progresses on time and within budget. Within each phase of the project, Fourtune Strategies will continue to foster a close alliance with its portfolio of suppliers as well as constant communication with franchise management to ensure transparency in our project execution. Exhibit 10-1 Key implementation phases for the proposed system The first three phases of the project will primarily involve Fourtune Strategies team of experts to plan, design and develop the IT infrastructure. The first two phases of the project are much more business orientated than the other phases, as they require franchise sign-off of the project and negotiations with the proposed vendors. The Testing and Training phase will require input from franchise management and employees, and the Trial and Go-Live phases will also require their feedback. In addition, it is recommended that the testing and training be performed in cooperation with franchise’s other systems (Accounting, HR, Inventory & Ticketing). This will enable a franchise-wide test of all information technology.