cross cultural management

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china_to_singapore-_du_zheng.docx

INTERVIEW QUESTIOINAR FOR CHINA TO SINGAPORE

Before departing to Singapore

1) What company and industry are you working in? What interest brings you to work in the place you are working at the moment?

I have no formal working experience before I came Singapore but I have informed

Singapore have world class working experience in logistics area and it bring me here to

study. After graduation, I chose to stay here first and get more international working

Experiences.

2) When you were first given an opportunity to work in Singapore, how did you respond to the opportunity?

When I finished my internship, my company ask me want divert to permanent employee or not.

And I seized this opportunity because I'm still young, don't want to go back to my hometown

yet, would like to expand my broaden my horizon in Singapore .

3) Were you mentally prepared to embrace the change of working in a different environment? If yes how did you prepared?

Yes, I was.

Read the article and visit the website to learn more on how Chinese people living and

working in Singapore. Communicate on website such as Facebook or Weibo to

get knowledge of local weather conditions, how to rent a nice house

4) Name a few factors that matched your expectations that you had, before deciding to work overseas?

Diverse ethnic cultures in harmonious

Service quality

Global trade

Upon living for the first 3 months

5) Did you experience culture shock working in another country, if yes, how did you overcome it?

Yes I do, try to have more conversation with local worker. They will teach u some rule

and share the Working experience.

6) So what's your experience with food been like in Singapore? Did you face any problems adapting? I know tourists/expats/new comers who have had issues with foreigners causing all sorts of digestive problems.

The food in Singapore is very diverse, I kept trying different food in the first 3 month I

came here and it’s not so bad at all.

7) Did you face any problems communicating with the locals in Singaporeans on a daily basis? If you do, describe some of the challenges you face in communicating with the locals?

Many Singaporean can speak dialect and Cantonese very well, and I will get lost when

they communicate in those languages.

Singlish integrate of many languages and pronunciation.

8) If so, how do you overcome these barriers/obstacles in communicating with the locals?

Try to listen carefully every time and kindly ask the meaning of part that I don’t

understand, Watch local videos on YouTube ,sometimes there are many advertisers that are

using Singlish. Try to understand and speak.

9) What are the difference did you felt in communicating with a local Chinese back home and a Singaporean?

Local Chinese will use more new vocabulary during the conversation but Singaporean will not

10) Do you experience difficulties in negotiating with the locals throughout your stay in Singapore? If so, what happen?

Yes , In the case of group discussion for project, it is always subdivided into a number of steps,

And each member has his/her own ideas, seems to take a long time to arrive at a satisfactory solution.

11) How do you establish common ground in negotiating with the locals? Can you give me an example of a time you established common ground?

Understand opposite side mind and clearly express my own thoughts

For example, I negotiated my wage with HR department.

I know that when the company hire a foreigner, the company need pay tax to government,

but I also showed my certifications and working attitudes and experiences to them, indicating what I can bring into

the company and what contribution I could make. Finally they give me an employee pass.

12) Have you resolve a conflict during your stay in Singapore? If yes, explain situation a situation.

No

EXPERIENCE AT THE WORKPLACE

13) Do you think your manager is an effective global manager? If yes explain a few attributes?

Yes. He can accept the different opinion for a issue and will gather the whole group to

discuss the solutions.

14) Can you describe the relationship with your line manager? Are you comfortable under his/her leading?

He is both my boss and a close friend he always willing to help me and very patient. I am

comfortable under his leadership

15) What kind of leadership style did they adopt? (Authoritarian / Democratic / Laissez-faire )

Democratic, they would like to share their functions with group members, and always can

get along well with us.

16) How is your line manager encourage you participate one assignment? Is the manager appreciable?

Rewards and performance ratings

Provide free lunch during project discussion

Yes

17) Did you face conflict at the workplace or during your leisure time? If yes, describe the methods that you have used to resolve the conflict. ( Conflict resolution)

Employees in different departments do not want to help each other or shirk responsibility

Try to communicate with colleagues in other department

Understand their working process, establish a good relationship

18) How do you establish rapport and trust? Why is important?

Ensure that I can finish my own job and try my best to help others in my capacity of ability.

Do not shirk responsibility.

Because rapport and trust are the basic points for people who want survival and

development in Workplace.

19) What challenges did you faced working with in Teams?

Sometimes due to the language and experience problems that I was unable to catch the point while discussing

20) Do you feel isolated in your team? If so, why

Sometimes, because I am a foreigner after all. Will have some culture or language barrier.

21) Do you have mutual trusts from your team? If no, why not?

Yes, my team is very united. Everyone is free to speak.

22) Through your experience working and living in a new environment such as a Singapore, how is it different as compared back home?

China have more manpower so can assign the work to more people but working in Singapore, one person will handle more jobs

Experience returning back to Singapore

23) How did you feel after coming back to China? After working for 3 years?

China’s economy is growing and facing the different “choke point” but it still have many

opportunity and challenge everywhere

24) Given an opportunity to work in other country, will you be willingly to work there?

I had worked in Malaysia for one year as a salesman but I prefer to work in Singapore.

Because the working environment and offer is better

25) What advice would you give to fellow migrants/immigrants from your country, before moving here?

Learn some local culture before came here because it is a diverse country

26) What is motivates you to work overseas again? Describe a few factors

Allowance

Working environment

Document Information

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Formulated by:

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Date:

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Interview Conducted by:

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Interviewee Acknowledgement

Name of interviewee:

Du zheng

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