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Action Plan Paper Instructions (Individual) Learning Objectives for Action Plan Paper
At the end of this assignment, the student will be able to
1. Identify his or her strengths and weaknesses in a conflict situation. 2. Identify the steps that might be taken to improve his or her conflict skills Instructions.
Instructions: Over the first week of class, observe your conflicts and fill out the conflict
worksheet/record for each one. After, review the records created to see how they compare with each
other. In essay form, describe the way in which you usually approach conflict, making sure that you
address the following questions. Do not, however, simply answer each question separately. Develop an
essay that answers these questions as it unfolds. Required length: 5 pages, and sample plan worksheet
(example below).
1. Do you feel confident when you enter conflict situations, or do you feel that your behavior leaves something to be desired? Use examples of your behavior to support your claims.
2. What are your strengths and weaknesses in conflict situations? Use examples of your behavior to support your claims.
3. What behaviors would you most like to address during this course? Here are some suggestions: • Gaining a sense of responsibility for one’s own feelings • Increasing perspective-taking skills, so that the other person’s perception of the situation can
be better understood
• Learning how to determine whether a conflict should be confronted or avoided • Avoiding destructive conflict patterns • Recognizing motives in conflict situations • Understanding how relationships affect conflict behavior • Recognizing the variables that affect conflict (like power and trust) and how to respond to them • Analyzing conflicts so that a wider array of choices become available • Increasing anger management skills • Learning to control verbal aggressiveness • Learning how to ask others for change • Increasing empathic listening skills • Learning to de-escalate destructive conflict • Learning how to let go of grudges (forgiveness skills)
4. Give a rationale for choosing the skills that you do, identify the specific behaviors you wish to change, explain what you will do to effect change in these areas, and explain how you will know
whether you have achieved your goals. Include a typed version of your worksheet with your essay.
Sample Action Plan Worksheet (Please include this within your paper) Specific Skill for Improvement
Steps to be Taken to Improve It
Means of Assessing Progress
1. I want to control my anger
better in conflict situations.
1. I will take a deep breath and let
it out before I say anything.
2. I will count to ten before saying
anything.
3. I will use “I” statements to
express my feelings because
shouting “I feel really angry about
this!” at the top of my lungs
sounds dopey.
1. Is my accountability partner noticing
fewer outbursts on my part?
2. Have I felt more in control in conflict
situations?
3. Has my score changed on the
Novato anger scale?
2. I want to improve my ability
to deal with a difficult person in
my living area.
1. I will find a way to “reframe”
this person’s actions so that I can
find something positive about
them rather than thinking of them
negatively.
2. I will purposely think of an
optimistic way of explaining
this person’s behavior when I
don’t understand it rather than
finding a pessimistic reason for
thinking s/he has acted a
particular way.
1. Am I able to remain patient
with this person more easily than
before?
2. Am I finding ways not to be irritated
by this person?
3. Am I recording fewer conflicts with
this person?
3. I want to work on the habit of
seeking to understand others
first.
1. I will not say things like, “You
shouldn’t feel that way.”
2. I will ask the other why he or
she feels the way s/he does.
3. I will make sure the other is
finished talking before I explain
how I see the situation.
1. Do my journal entries reflect a
tendency to hear the other out before
talking?
2. Do others think I am becoming a
better listener?
3. Am I utilizing the habits of good
listening outlined by Nichols and
avoiding the habits of bad listening he
identifies?