HW_3 genral insurnce
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Chapter 5
Types of Insurers and Marketing Systems
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Agenda
- Overview of Private Insurance in the Financial Services Industry
- Types of Private Insurers
- Agents and Brokers
- Types of Marketing Systems
- Group Insurance Marketing
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Overview of Private Insurance in the Financial Services Industry
- The financial services industry consists of:
- Commercial banks
- Savings and loan institutions
- Credit unions
- Life and health insurers
- Property and casualty insurers
- Mutual Funds
- Securities brokers and dealers
- Private and state pension funds
- Government-related financial institutions
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Overview of Private Insurance in the Financial Service Industry (Continued)
In 2013, the U.S. insurance industry employed 2.4 million people
Chart1
| Property and Casualty |
| Life and Health |
Sheet1
| Sales | |
| Property and Casualty | 46 |
| Life and Health | 54 |
Chart1
| Property and Casualty |
| Life and Health |
Sheet1
| Sales | |
| Property and Casualty | 46 |
| Life and Health | 54 |
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Types of Private Insurers
- Size of the insurance market, 2013
- Life and health insurers: 850 - these insurers sell life and health insurance products, annuities, mutual funds, pension plans, and related financial products
- Property and casualty insurers: 2623 - these insurers sell property and casualty insurance and related lines, including inland marine coverages and surety and fidelity bonds
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Exhibit 5.1 Top Ten Writers of Insurance Annuities by Direct Premiums Written, 2013 (in thousands of $)
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Exhibit 5.2 Top Ten Writers of Property/Casualty Insurance by Direct Premiums Written, 2013 (in thousands of $)
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Types of Private Insurers (Continued)
- Insurers can be classified by their organizational form:
- Stock insurers
- Mutual insurers
- Reciprocal exchanges
- Lloyd’s of London
- Blue Cross and Blue Shield Plans
- Health maintenance organizations (HMOs)
- Other types of private insurers
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Types of Private Insurers (Continued)
- A stock insurer is a corporation owned by stockholders
- Objective: earn profit for stockholders by increasing the value of stock and paying dividends
- Stockholders elect board of directors
- Stockholders bear all losses
- Insurer cannot issue an assessable policy
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Types of Private Insurers (Continued)
- A mutual insurer is a corporation owned by the policyowners
- Policyowners elect board of directors, who have effective management
- Policyholders may receive dividends or rate reductions
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Types of Private Insurers (Continued)
- There are three main types of mutual insurers:
- An advance premium mutual is owned by the policyowners; there are no stockholders, and the insurer does not issue assessable policies
- An assessment mutual has the right to assess policyowners an additional amount if the insurer’s financial operations are unfavorable
- A fraternal insurer is a mutual insurer that provides life and health insurance to members of a social or religious organization
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Types of Private Insurers (Continued)
- The corporate structure of mutual insurers is changing due to:
- An increase in company mergers
- Demutualization, whereby a mutual company is converted into a stock insurer
- The creation of mutual holding companies
- A holding company is a company that directly or indirectly controls an authorized insurer
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Exhibit 5.3 Mutual Holding Company Illustration
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Types of Private Insurers (Continued)
- Lloyd’s of London is not an insurer, but a society of members who underwrite insurance in syndicates
- Membership includes corporations, individual members (called Names), and limited partnerships
- New individual members now have limited legal liability
- Corporations with limited legal liability and limited liability partnerships can also join Lloyd’s of London
- Members must meet stringent financial requirements
- Lloyd’s is licensed only in a small number of jurisdictions in the U.S.
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Types of Private Insurers (Continued)
- A reciprocal exchange can be defined as an unincorporated organization in which insurance is exchanged among the members (called subscribers)
- Insurance is exchanged among the members; each member of the reciprocal insures the other members
- It is managed by an attorney-in-fact
- Most reciprocals are relatively small and specialize in a limited number of lines of insurance
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Types of Private Insurers (Continued)
- Blue Cross and Blue Shield Plans are generally organized as nonprofit, community oriented plans
- Blue Cross plans provide coverage for hospital services
- Blue Shield plans provide coverage for physicians’ and surgeons’ fees
- Most plans have merged into one entity
- Many sponsor HMOs and PPOs
- Some plans have converted to a for-profit status to raise capital and become more competitive
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Types of Private Insurers (Continued)
- A Health Maintenance Organization (HMO) provides comprehensive health care services to its members
- Broad health care services are provided for a fixed prepaid fee
- Cost control is emphasized
- Choice of health care providers may be restricted
- Less costly forms of treatment are often provided
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Types of Private Insurers (Continued)
- A captive insurer is an insurer owned by a parent firm for the purposes of insuring the parent firm’s loss exposures
- A single parent, or pure, captive is an insurer owned by one parent
- An association captive is owned by several parents
- Savings Bank Life Insurance refers to life insurance that is sold by mutual savings banks, over the phone or through Web sites
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Agents and Brokers
- An agent is someone who legally represents the principal and has the authority to act on the principal's behalf
- Authority may be:
- Expressed
- Implied
- Apparent
- The principal is legally responsible for all acts of an agent when the agent is acting within the scope of authority
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Agents and Brokers (Continued)
- A property and casualty agent has the power to bind the insurer
- A binder provides temporary insurance until the policy is actually written
- A life insurance agent normally does not have the authority to bind the insurer
- The applicant for life insurance must be approved by the insurer before the insurance becomes effective
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Agents and Brokers (Continued)
- A broker is someone who legally represents the insured, and:
- solicits applications and attempts to place coverage with an appropriate insurer
- is paid a commission from the insurers where the business is placed
- does not have the authority to bind the insurer
- A surplus lines broker is licensed to place business with a nonadmitted insurer
- Surplus lines refer to any type of insurance for which there is no available market within the state, and coverage must be placed with a nonadmitted insurer
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Life Insurance Marketing
- The majority of life insurance policies and annuities sold today are through personal selling distribution systems
- Commissioned agents solicit and sell life insurance products to prospective insureds
- Career, or affiliated, agents are full-time agents who usually represent one insurer and are paid on a commission basis.
- In a multiple line exclusive agency system, agents who sell primarily property and casualty insurance also sell individual life and health insurance products.
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Life Insurance Marketing (Continued)
- Independent property and casualty agents are independent contractors who represent several insurers and sell primarily property and casualty insurance
- A personal-producing general agent (PPGA) is an independent agent who places substantial amounts of business with one insurer and has a special financial arrangement with that insurer
- Brokers are independent agents who do not have an exclusive contract with any single insurer
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Life Insurance Marketing (Continued)
- Many insurers today use commercial banks and other financial institutions as a distribution system
- A direct response system is a marketing system by which insurance products are sold directly to consumers without a face-to-face meeting with an agent
- Acquisition costs can be held down, but complex products are difficult to sell this way
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Life Insurance Marketing (Continued)
- Other forms of life insurance distribution include:
- Worksite marketing
- Stock brokers
- Financial planners
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Property and Casualty Insurance Marketing
- The independent agency is a business firm that usually represents several unrelated insurers
- Agents are paid a commission based on the amount of business produced, which vary by the line of insurance
- The agency owns the expirations or renewal rights to the business; it may bill the policyholders and collect premiums, but most insurers use direct billing
- Agents may be authorized to adjust small claims and may provide loss control services to their insureds
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Property and Casualty Insurance Marketing (Continued)
- Under the exclusive agency system, the agent represents only one insurer or group of insurers under common ownership
- Agents do not usually own the expirations or renewal rights to the policies
- Agents are generally paid a lower commission rate on renewal business than on new business
- Exclusive agency insurers provide strong support services to new agents
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Marketing Systems
in Property and Liability Insurance
- A direct writer is an insurer in which the salesperson is an employee of the insurer, not an independent contractor.
- Employees are usually compensated on a “salary plus” arrangement
- A direct response insurer sells directly to the consumer by television or some other media
- Many property and casualty insurers use multiple distribution systems
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Group Insurance Marketing
- Many insurers use group marketing methods to sell individual insurance policies to:
- Employer groups
- Labor unions
- Trade associations
- Products are sold through group representatives, employees who receive a salary and incentive payments based on sales.
- Some property and liability insurers use mass merchandising plans to market their insurance
- Employees typically pay for insurance by payroll deduction
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